ICT Key Account Manager – Network Solutions

Role Overview

Key Responsibilities

• Develop ICT and network solutions based on customer business and technical requirements and communicate the company’s value proposition.
• Translate customer requirements into technical and commercial solutions.
• Prepare quotations, HLDs, technical proposals, and related solution documentation.
• Support presales from opportunity identification through solution development and contract.
• Build customer relationships, identify new business opportunities, and participate in customer meetings and presentations.
• Support RFI, RFQ, RFP, and tender activities, including requirement analysis and proposal preparation.
• Coordinate with technical, product, sales, and commercial teams.
• Conduct market and competitor analysis and manage opportunities through contract.
• Provide knowledge transfer and solution guidance to technical sales team members.

Requirements

• A bachelor's degree or above in Telecommunications, Electrical or Electronics Engineering, Computer Science, Information Technology, Business, or a related field.
• Strong interest in ICT, telecommunications, networking, or technology solutions.
• Strong customer-facing communication, presentation, relationship-management, analytical, problem-solving, and coordination skills.
• Ability to translate customer requirements into practical solutions.
• Good command of English, written and spoken.
• Fresh graduates are preferred; candidates with three or more years of relevant experience are also welcome.
• Experience with RFI, RFQ, RFP, tender, proposal, ICT solution sales, presales, or key account management is preferred or advantageous.
• Knowledge of IP networking, related ICT solutions, HLDs, technical proposals, the UAE ICT or telecom market, or relevant certifications is preferred or advantageous.

Candidate Profile