Human Resources Specialist

Job Summary

Talent Acquisition & Onboarding

• Manage the complete recruitment lifecycle for hotel and hospitality positions.
• Source candidates through job portals, recruitment agencies, employee referrals, and social media.
• Coordinate interviews with department heads and hiring managers.
• Conduct reference checks and facilitate offer management.
• Execute seamless onboarding and induction programs for new employees.

Employee Relations

• Build and maintain positive employee relations across departments.
• Address employee grievances and resolve workplace conflicts professionally.
• Support employee engagement initiatives, recognition programs, and retention strategies.
• Conduct exit interviews and analyze attrition trends.

Performance Management

• Coordinate annual and mid-year performance appraisal cycles.
• Support managers in setting KPIs and performance goals.
• Track employee performance improvement plans.
• Maintain accurate performance documentation.

Hr Operations

• Maintain employee records and HR documentation.
• Ensure timely issuance of appointment letters, confirmation letters, promotions, transfers, and separation documents.
• Manage attendance, leave records, and employee data within the HRMS.
• Prepare HR reports and dashboards for management review.

Learning & Development

• Identify training needs across departments.
• Coordinate technical and behavioral training programs.
• Monitor employee development plans and training effectiveness.
• Support leadership development initiatives.

Compliance & Policy Management

• Ensure compliance with labor laws and statutory regulations.
• Maintain adherence to company HR policies and SOPs.
• Support internal and external HR audits.
• Ensure confidentiality of employee information.

Compensation & Benefits

• Coordinate payroll inputs with the payroll team.
• Administer employee benefits and insurance programs.
• Support salary benchmarking and compensation reviews.
• Resolve employee queries related to payroll and benefits.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
• MBA/PGDM in Human Resources is preferred.
• 5–6 years of HR experience, preferably within the hospitality industry.
• Experience in hotel, resort, restaurant, or hospitality group environments is highly desirable.

Required Skills

• Strong knowledge of hospitality HR practices.
• End-to-end recruitment and talent acquisition expertise.
• Employee relations and conflict resolution skills.
• Performance management and employee engagement experience.
• Working knowledge of labour laws and statutory compliance.
• Experience with HRMS and payroll systems.
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Analytical mindset with strong problem-solving skills.