Human Resources Manager

Role overview

Education and experience

• High school diploma or GED and 3 years of experience in HR, management operations, or a related professional area; alternatively, a two-year degree from an accredited university in HR, Business Administration, or a related major and 1 year of relevant experience.

Recruitment and hiring

• Support interviewing and hiring HR team members as needed; maintain contact with external recruitment sources.
• Attend job fairs, document outreach, and network with local organizations to source candidates.
• Oversee candidate identification and selection; advise property managers on selection procedures and perform quality control.
• Coordinate recruiting vendors and advertising efforts to attract a diverse candidate pool.

Employee benefits and development

• Respond to unemployment claims, review provider reports, prepare claim activity reports, and attend hearings on behalf of the property.
• Support orientation and new-hire training; ensure employees are cross-trained and supervise ongoing training initiatives.
• Coordinate new-hire orientation and participation by new hires and leadership; collaborate with managers on departmental training processes.

Employee relations

• Maintain employee communication channels and support property-wide meetings.
• Review progressive discipline documentation for accuracy and consistency and determine appropriate action.
• Address employee problems or concerns promptly and refer or escalate issues as appropriate.
• Communicate performance expectations and partner with Loss Prevention on employee accident investigations when needed.

Compliance, records, and safety

• Maintain secure employment, performance, compensation, and confidential medical records and follow file access, review, and audit procedures.
• Facilitate drug testing where applicable and communicate property rules through the employee handbook.
• Communicate safety and security policies and represent HR on the property Safety Committee.
• Review claims with the regional claims office and manage Workers' Compensation claims.
• Oversee selection, non-selection, and offer processes, including valid decision reasons and applicant status notifications.