HR Operations Manager

Overview

Hiring Partner

Industry

Hr Operations Manager

About The Role

Hr Operations Excellence

• Review current HR workflows and identify gaps, delays, duplication and control weaknesses.
• Build and improve HR processes across onboarding, employee changes, attendance, leave, payroll inputs, documentation, exits and employee support.
• Create clear HR operating routines, approval flows, checklists, trackers and service standards.
• Reduce manual errors, repeated queries, missed approvals and last-minute firefighting.
• Standardise HR operations so the function can support business growth with consistency.
• Help shift HR from reactive administration to structured operational delivery.

Employee Lifecycle Management

• Manage the complete employee lifecycle from offer acceptance to exit.
• Oversee onboarding, induction, employee documentation, probation tracking, confirmations, transfers, promotions, salary changes, disciplinary documentation and separations.
• Ensure employee files, contracts, letters, personal records and HR documents are complete, accurate and audit-ready.
• Improve the employee experience at every operational touchpoint.
• Ensure employees and managers receive timely, clear and professional HR support.

Payroll, Attendance & Leave Controls

• Own the monthly payroll input process, including attendance, leave, overtime, deductions, additions, unpaid leave and employee changes.
• Coordinate with finance and payroll teams to ensure accurate and timely payroll processing.
• Strengthen payroll control through proper approvals, cut-off dates, reconciliations and documentation.
• Monitor attendance, absenteeism, leave balances, overtime and exception trends.
• Resolve payroll, attendance and leave-related queries with speed, accuracy and empathy.
• Reduce payroll errors through stronger data discipline and process controls.

HRMS, Data Accuracy & Reporting

• Drive accurate usage of HRMS and employee data systems.
• Ensure employee records, attendance, leave, payroll inputs and employee movements are updated correctly.
• Improve data quality, reporting accuracy and visibility for leadership.
• Prepare HR dashboards covering headcount, attendance, leave, attrition, probation, payroll inputs, employee movement and compliance status.
• Use HR data to identify risks, bottlenecks and process improvement opportunities.
• Move HR reporting from "manual chase" to reliable decision support.

Hr Compliance & Documentation

• Support compliance with UAE labour requirements, Free Zone processes, internal policies and HR governance expectations.
• Maintain offer letters, employment contracts, salary certificates, NOCs, warning letters, experience letters and other HR documents.
• Coordinate employee visa, Emirates ID, medical insurance and related documentation with relevant internal or external teams.
• Ensure HR records are properly controlled, updated and ready for audit.
• Identify compliance gaps and support corrective actions.

Policy Implementation & Manager Support

• Support consistent implementation of HR policies and employee guidelines.
• Guide managers on HR processes, approvals, documentation and employee-related actions.
• Ensure HR decisions are documented properly and aligned with policy.
• Reduce informal exceptions by building clearer processes and better manager discipline.
• Support managers without allowing process shortcuts to become the operating system.

Continuous Improvement

• Identify recurring HR issues and fix the root cause, not just the symptom.
• Improve forms, templates, communication, trackers, workflows and employee self-service processes.
• Support HR projects related to HRMS, policies, payroll controls, performance, engagement, workforce planning and HR governance.
• Work with leadership and element to strengthen the HR function's maturity.
• Build a culture of operational discipline, accountability and continuous improvement within HR.

What Makes This Opportunity Exciting

You Will Have The Opportunity To

• Build HR operations from a more structured and scalable foundation.
• Improve how employees experience HR every day.
• Strengthen payroll, attendance, documentation and compliance controls.
• Drive HRMS adoption and data accuracy.
• Create dashboards and reports that help leadership make better people decisions.
• Reduce chaos, rework and dependency on manual follow-up.
• Work closely with business leaders, operational teams and element.
• Grow into a broader HR leadership role as the business expands.
• This is a role where your impact will be visible.
• When HR operations improves, everyone feels it — employees, managers, finance, leadership and the business.

What We'Re Looking For

• Bachelor's degree in Human Resources, Business Administration or a related field.
• 6–10 years of HR experience, with strong exposure to HR operations and employee lifecycle management.
• Experience in HR operations, payroll coordination, attendance management, HRMS, employee records, HR documentation and compliance.
• Strong understanding of UAE employment practices, Free Zone processes and HR operational requirements.
• Experience working in industrial, engineering, construction, manufacturing, logistics, trading, contracting, oil & gas, facilities or technical services environments will be preferred.
• Strong MS Excel skills and ability to work with HR data, trackers and reports.
• Experience improving HR processes, workflows, controls or HRMS usage.
• Good communication skills in English.
• Ability to work with both office-based and operational teams.

Skills That Matter

• HR operations discipline.
• Process improvement mindset.
• Strong attention to detail.
• Payroll and documentation accuracy.
• HRMS and data management capability.
• Strong follow-through and ownership.
• Ability to manage multiple priorities.
• Practical understanding of business operations.
• Confidentiality and professional maturity.
• Calm communication under pressure.
• Ability to bring structure without making HR feel bureaucratic.

The Person Who Will Succeed Here

Why Join This Opportunity?