Hostess / Receptionist
Role Overview
Serve as the clinic's front-desk representative and support an excellent patient experience, appointment coordination, and service promotion.
Key Skills for This Role
Full Job Posting
Role overview
Serve as the clinic's front-desk representative and support an excellent patient experience, appointment coordination, and service promotion.
Responsibilities
- Welcome patients and provide a professional reception experience.
- Respond to phone, WhatsApp, email, and walk-in enquiries.
- Schedule, confirm, reschedule, and manage appointments in the clinic system.
- Provide information about treatments, packages, and promotions.
- Support sales through upselling and cross-selling clinic services.
- Manage patient intake, records, and consent documentation confidentially.
- Handle payments, invoices, and front-desk administration.
- Coordinate with doctors, therapists, and management.
- Maintain a clean, organized, and welcoming reception area.
Candidate requirements
- English fluency is required.
- Experience with EMR or other software is required.
- Arabic-speaking candidates are advantageous but Arabic is not necessary.
- Previous Hostess / Receptionist experience in a medical clinic is preferred.
- A pleasant personality and polished, professional appearance are sought.
- Ability to multitask and work efficiently in a fast-paced environment.
Compensation
- Pay is AED 6,000–8,000 per month; employment benefits are offered.
Workplace
- Work location is in person.
Work environment and growth
- The employer describes a professional, supportive work environment and career growth opportunities in a premium healthcare setting.
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