Guest Services Officer - Back Office
Role Overview
The Guest Services Officer - Back Office provides customer service and contributes to the smooth and efficient running of the Rooms Division back office.
Key Skills for This Role
Full Job Posting
Role overview
The Guest Services Officer - Back Office provides customer service and contributes to the smooth and efficient running of the Rooms Division back office.
Qualifications
- A relevant degree or diploma in Hospitality or Tourism Management is preferred.
- At least two years of work experience in hotel operations.
- Good customer service, communication, and interpersonal skills are required.
Responsibilities
- Provide an excellent and consistent level of service to customers.
- Contribute to the smooth and efficient running of the Rooms Division back office.
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