Guest Services Officer - Front Office
Role Overview
Provide an excellent and consistent level of customer service.
Contribute to smooth and efficient operation of the Front Office Reception within the Rooms Division.
Key Skills for This Role
Full Job Posting
Role summary
Provide an excellent and consistent level of customer service.
Contribute to smooth and efficient operation of the Front Office Reception within the Rooms Division.
Qualifications and experience
- At least 2 years of work experience in hotel operations.
- Good customer service, communication, and interpersonal skills are required.
- A relevant degree or diploma in Hospitality or Tourism management is ideal.
Responsibilities
- Provide customers with an excellent and consistent level of service.
- Contribute to the smooth and efficient running of the Reception within the Rooms Division.
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