Guest Experience Manager
Role Overview
Contract position in Abu Dhabi through May 2027, hired on behalf of a leading events company.
Manage the end-to-end guest journey for large-scale events and conferences, with a focus on government conferences, summits, and high-profile VIP audiences.
Key Skills for This Role
Full Job Posting
Role overview
Contract position in Abu Dhabi through May 2027, hired on behalf of a leading events company.
Manage the end-to-end guest journey for large-scale events and conferences, with a focus on government conferences, summits, and high-profile VIP audiences.
Key responsibilities
- Manage the guest journey from invitation and registration through departure, including invitations, RSVPs, accreditation, and guest communications.
- Manage VIPs, government representatives, and senior stakeholder requirements; coordinate arrivals, meet-and-greet, access, hospitality, and special arrangements.
- Develop guest journey plans, procedures, briefings, and escalation processes.
- Oversee on-site registration, welcome desks, guest services, and VIP teams.
- Coordinate with operations, security, hospitality, transport, and production teams; monitor attendance and resolve guest issues.
Requirements
- 7+ years of experience in guest experience, delegate management, VIP services, hospitality, or event operations.
- Strong experience with government conferences, summits, or B2G events.
- Experience managing VIPs, government representatives, senior stakeholders, and high-profile guests.
- Strong knowledge of registration, accreditation, and guest communications.
- Excellent organization, communication, and stakeholder management skills; detail-oriented, discreet, and calm under pressure.
- Experience delivering large-scale or international events.
Workplace
- The role includes overseeing on-site event registration, welcome desks, guest services, and VIP teams.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at ESMOS Recruitment
Head of Marketing
, UAE
ESMOS is currently recruiting for our client in the events industry a new Head of Marketing based in Dubai. As a Head of Marketing in the exhibitions sector, you'll direct and manage the Marketing team, strategizing and
PERSONAL ASSISTANT TO THE MANAGING DIRECTOR
, KSA
An events-industry client in Riyadh seeks an experienced Personal Assistant to provide executive administrative support to the Managing Director. The role covers calendar and meeting management, travel arrangements, corr
Senior Marketing Manager
, UAE
The employer seeks a senior marketer to lead strategy and communications for an exhibitions portfolio in the events industry. The role develops integrated, high-ROI campaigns across digital and offline channels and coord
Head of Business Development
, UAE
The employer is seeking a business development leader for a client in the events and experiential industry to grow revenue, secure new business, and expand its client portfolio. Candidates need commercial leadership expe
Performance Marketing Executive
, UAE
The employer is seeking a performance marketer with 2–3 years of experience to support paid and organic campaigns and improve audience acquisition, engagement, and conversion. Candidates should have hands-on paid media e
Creative Director
Abu Dhabi, UAE
A leading events company is seeking a hands-on Creative Director to lead concepts for major events, integrated campaigns, brand experiences, and communications. Applicants need at least seven years of relevant creative e
Event Director - Exhibitions
, UAE
The employer seeks an experienced exhibition professional to lead a B2B exhibition, owning strategy, performance, budgets, and commercial delivery. Candidates should bring 8–10 years in exhibitions or B2B events, full P&
Marketing Director
, GBR
The employer seeks an experienced exhibition and conference marketing leader to set global strategy, grow audiences and revenue, and lead an established multidisciplinary team. Candidates must have led marketing for majo
Head of Marketing
, UAE
PERSONAL ASSISTANT TO THE MANAGING DIRECTOR
, KSA
Senior Marketing Manager
, UAE
Head of Business Development
, UAE
Performance Marketing Executive
, UAE
Creative Director
Abu Dhabi, UAE
Event Director - Exhibitions
, UAE
Marketing Director
, GBR