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Guest Arrival Expert

Sheraton Hotels & Resorts
Dubai, UAE
Full-time
Entry
Onsite
Discovered 3 weeks ago
Guest servicesGuest arrival and departure supportGuest request handlingOperational reportingLocal-area knowledge sharingConfidentiality

Full Job Posting

Position summary

Deliver memorable, end-to-end guest arrival and departure experiences at Sheraton.

Guest services and operations

  • Guide guests through arrival and departure and respond to guest requests.
  • Process operational needs and complete reports.
  • Share highlights of the local area with guests.
  • Carry out other reasonable duties as requested.

Qualifications and work demands

  • No related work experience or supervisory experience is required.
  • A high school diploma or GED equivalent is preferred.
  • Work involves extended periods of standing, sitting, or walking and hands-on tasks.
  • Move objects weighing up to 50 pounds without assistance and objects over 75 pounds with assistance.

Workplace and standards

  • The role is based at the Sheraton location on Sheikh Zayed Road, Dubai, and is not remote.
  • Follow company policies, maintain confidentiality and quality standards, protect company assets, and maintain professional appearance and communications.

About Sheraton

Sheraton is part of Marriott International and describes its hotels as places for guests to gather and connect.

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