Front of House Coordinator

Role overview

Reception and visitor coordination

• Greet and assist visitors, contractors, and staff professionally in Arabic and English.
• Manage visitor registration, access passes, and visitor records in line with client security procedures.
• Answer and direct calls, manage the reception inbox, and handle general enquiries.
• Manage meeting-room and shared-space bookings and ensure rooms are clean, organized, and ready for use.

Facilities and administrative support

• Act as the first point of contact for facilities requests and report maintenance, cleaning, or safety issues.
• Coordinate with the Facilities Supervisor, FM helpdesk, IT, landlord representatives, and contractors.
• Receive and distribute mail, deliveries, and courier items and maintain relevant records.
• Provide printing, scanning, document preparation, and event support; assist with onboarding, travel, and internal meetings or events.
• Support evacuations and fire warden responsibilities, maintain reception and facilities records, and assist with reporting.
• Perform other related duties requested by the Senior Property Manager or Head of PM/FM.

Essential qualifications and experience

• At least two years in reception, front of house, guest services, or corporate administration.
• Fluent written and spoken Arabic and English.
• Confident, warm, and professional manner with senior business visitors.
• Competent in Microsoft Outlook, Word, Excel, and Teams; able to learn a CAFM system quickly.
• Well-presented, punctual, reliable, discreet, and able to handle confidential information.
• Able to prioritize competing demands calmly during busy periods.
• Valid iqama and the right to work in Saudi Arabia.

Desirable experience

• Experience in a Grade A commercial tower or multinational corporate office is desirable.
• Prior exposure to facilities management, workplace services, or hospitality operations is desirable.
• Familiarity with meeting-room booking platforms and visitor management systems is desirable.
• Experience supporting a security-sensitive or technology-sector occupier is desirable.

About Savills