Front Desk Representative

About the role

Key responsibilities

• Oversee front desk operations and provide a welcoming experience to visitors and callers.
• Greet and assist guests, coordinate visitor logistics, and uphold reception standards.
• Manage incoming calls, emails, and enquiries with clarity, accuracy, and a customer-first approach.
• Support internal and external events, including meeting arrangements, logistics, and guest preparation.
• Manage meeting-room schedules and appointment confirmations, and coordinate day-to-day office needs.
• Provide administrative support across departments.
• Maintain reception and office presentation in line with corporate branding and service expectations.

Qualifications and experience

• Bachelor’s degree, diploma, or equivalent experience in administration, hospitality, or a related field.
• Strong hospitality or front-of-house experience in a hotel, luxury service, airline, or premium customer-service setting is preferred.
• Excellent interpersonal and communication skills with a professional demeanor.
• Ability to multitask and prioritize in a fast-paced, client-facing setting.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Strong written and verbal English; additional languages are advantageous.
• Proactive, detail-oriented, service-driven, and well-organized.

About PureHealth

Why join

• The employer describes opportunities to contribute to its healthcare mission and grow within the organization.