Freight Forwarding
Skills
About This Role
Key Responsibilities
- **Shipment Management:** Coordinate end-to-end transport, including booking cargo space and arranging transport to the port/warehouse.
- **Documentation & Compliance:** Prepare, check, and process shipping documents (Packing List, B/L, Certificate of Origin) and handle customs clearance.
- **Negotiation & Pricing:** Negotiate rates with carriers (shipping lines, airlines) to secure competitive pricing.
- **Customer Service & Tracking:** Track shipments and provide real-time updates to clients regarding delays or arrival status.
- **Issues Resolution:** Handle operational issues, cargo discrepancies, and customs-related bottlenecks.
Required Skills and Qualifications
- **Experience:** 2–5 years of hands-on experience in freight forwarding or logistics operations.
- **Knowledge:** Strong understanding of import/export procedures, shipping regulations, and Incoterms.
- **Technical Skills:** Proficiency in logistics software (e.g., DHL systems, [Freight Management Systems]) and MS Office.
- **Communication:** Excellent English communication skills; additional languages are often a plus.
- **Interpersonal:** Strong negotiation, organizational, and problem-solving abilities.
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