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Executive

Tata Business Support Services
Thāne, IND
Full-time
Senior · 5+ years experience
Onsite
Discovered 1 months ago
ERPcollections management platforms

Full Job Posting

Responsibilities

  • Manage and oversee the daily operations of the Collections | FOS department, ensuring smooth and efficient processes.
  • Implement and maintain effective collections strategies, including debt recovery and customer engagement plans.
  • Analyze and interpret financial data to identify trends, risks, and opportunities for improvement.
  • Collaborate with cross-functional teams to align collections efforts with overall business objectives.
  • Develop and maintain strong relationships with clients and stakeholders, ensuring their satisfaction and loyalty.
  • Monitor and report on key performance indicators (KPIs) to track the department's performance and identify areas for enhancement.
  • Stay updated with industry trends, regulations, and best practices in collections and finance operations.
  • Provide leadership and mentorship to the team, fostering a positive and productive work environment.
  • Ensure compliance with legal and regulatory requirements, maintaining a high standard of ethical practices.

Qualifications

  • A bachelor's degree in finance, accounting, business administration, or a related field is required.
  • Minimum 5 years of experience in collections, finance operations, or a similar role, with a proven track record of success.
  • Strong knowledge of financial principles, accounting practices, and collections strategies.
  • Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
  • Proficiency in using financial software and tools, such as ERP systems and collections management platforms.
  • Effective communication and interpersonal skills, with the ability to build and maintain relationships.
  • Strong leadership and team management abilities, with a track record of mentoring and developing talent.
  • Ability to work independently, manage multiple priorities, and meet tight deadlines.
  • A proactive and innovative mindset, with a passion for continuous improvement and process optimization.

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