Executive – Quality Management System
Role Overview
The Executive – Quality Management System maintains and continuously improves quality, health, safety, and environmental management systems across company locations.
The role supports regulatory and customer-standard compliance, audits, process improvements, training, risk management, and performance monitoring.
The description also includes extensive field delivery, transportation, shipment, and customer-site coordination skills.
Key Skills for This Role
Full Job Posting
Role overview
The Executive – Quality Management System maintains and continuously improves quality, health, safety, and environmental management systems across company locations.
The role supports regulatory and customer-standard compliance, audits, process improvements, training, risk management, and performance monitoring.
The description also includes extensive field delivery, transportation, shipment, and customer-site coordination skills.
Responsibilities
- Develop and maintain integrated HSE systems aligned with ISO 45001, ISO 14001, and ISO 9001; ensure applicable UAE labor, occupational safety, Civil Aviation, JAFZA, and DP World compliance.
- Lead internal, external, and certification audits; maintain HSE documentation, policies, procedures, and records.
- Conduct risk assessments and Job Safety Analyses for warehousing, cargo handling, freight forwarding, transportation, and logistics.
- Ensure safe Dangerous Goods handling under IATA and IMDG rules and monitor workplace, contractor, and vendor safety.
- Investigate incidents, accidents, and near-misses; perform root cause analysis and track corrective and preventive actions to closure.
- Deliver HSE inductions, toolbox talks, and training on fire safety, emergency response, manual handling, PPE, and hazard identification.
- Maintain emergency response plans, coordinate drills and evacuations, and liaise with relevant authorities.
- Implement waste, energy-efficiency, and sustainability initiatives and comply with environmental regulations.
- Coordinate safety across Dubai Head Office, Cargo Village, and Jebel Ali Free Zone warehouses through inspections and audits.
- Maintain HSE dashboards and KPIs such as LTIFR and TRIR, prepare reports, control documents, and drive continuous improvement.
Qualifications
- Bachelor’s degree or equivalent degree in any field.
- 5–6 years in freight forwarding, transportation, delivery operations, field supervision, warehousing, or logistics operations.
- At least 2–3 years supervising field executives, delivery teams, transport vendors, or customer-site operations.
- Industry exposure may include freight forwarding, airfreight, last-mile or white-glove delivery, warehousing, project logistics, or data-center/high-value cargo operations.
- Excel, Outlook, CargoWise, or similar logistics systems are preferred; applicable Dangerous Goods awareness or customer-site/white-glove training is also noted as applicable.
- The description also lists teamwork, accountability, independence, adaptability, and customer service focus.
Knowledge, skills, and abilities
- HSE systems implementation, regulatory compliance, risk assessment, hazard identification, operational safety, incident investigation, root cause analysis, and corrective action management.
- HSE audits, inspections, documentation, reporting, emergency response planning, regulatory coordination, and multi-site oversight.
- Field delivery and transportation operations, customer-site coordination, shipment tracking, milestone reporting, and proof-of-delivery governance.
- Team supervision, shift planning, field resource deployment, vendor and driver coordination, issue resolution, escalation handling, and customer-site safety protocols.
About AIT Worldwide Logistics
AIT Worldwide Logistics is a global freight forwarder offering sea, air, ground, and rail deliveries, customs clearance, warehouse management, and white-glove services.
The company describes a global network with more than 100 locations and serves customers across industries.
Benefits
- Benefits listed include vacation and holiday time, an employee support program, mindfulness tools, professional development, company events, and paid volunteer hours.
- Benefits may vary by region and country.
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