Executive – Quality Management System
Role Overview
Maintain and continuously improve the company’s Quality, Health, Safety, and Environmental management systems across all locations.
Ensure compliance with regulatory requirements, customer standards, and ISO management systems while promoting operational excellence, risk management, and a culture of quality and safety.
Key Skills for This Role
Full Job Posting
Role overview
Maintain and continuously improve the company’s Quality, Health, Safety, and Environmental management systems across all locations.
Ensure compliance with regulatory requirements, customer standards, and ISO management systems while promoting operational excellence, risk management, and a culture of quality and safety.
HSE management and compliance
- Develop, implement, and maintain integrated HSE management systems aligned with ISO 45001, ISO 14001, and ISO 9001.
- Ensure compliance with UAE labor laws, occupational safety requirements, Civil Aviation regulations, and JAFZA and DP World HSE standards.
- Lead internal, external, and certification audits and maintain HSE documentation, policies, procedures, and records.
Safety and risk management
- Conduct risk assessments and Job Safety Analyses for warehousing, cargo handling, freight forwarding, transportation, and logistics operations.
- Ensure safe Dangerous Goods handling under IATA and IMDG regulations and monitor workplace, contractor, and vendor safety compliance.
- Investigate incidents, accidents, and near misses; perform root cause analysis and manage corrective and preventive actions.
Training and emergency response
- Design and deliver HSE inductions, toolbox talks, and safety training covering fire safety, emergency response, manual handling, PPE, and hazard identification.
- Maintain mandatory certification and training records.
- Develop Emergency Response Plans, coordinate fire drills and evacuation exercises, and liaise with Civil Defence, Dubai Municipality, and JAFZA.
Environmental and multi-site coordination
- Implement waste reduction, waste disposal, energy efficiency, sustainability, and environmental compliance initiatives.
- Oversee HSE compliance across Dubai Head Office, Cargo Village operations, and Jebel Ali Free Zone warehouses through inspections and audits.
- Coordinate with site supervisors and operations teams across multiple locations.
Performance and improvement
- Maintain HSE dashboards and KPIs including LTIFR, TRIR, and incident statistics.
- Prepare periodic management reports, maintain ISO document control, and drive continuous improvement initiatives.
Qualifications
- Bachelor’s degree or equivalent degree in any field.
- 5–6 years of experience in freight forwarding, transportation, delivery operations, field supervision, warehousing, or logistics operations.
- 2–3 years of experience supervising field executives, delivery teams, transport vendors, or customer-site operations.
- Industry exposure to freight forwarding, airfreight operations, last-mile delivery, white glove delivery, warehousing, project logistics, or high-value cargo operations.
- A collaborative, accountable, customer-focused, and improvement-oriented work style.
Knowledge and skills
- HSE management systems implementation and regulatory compliance management.
- Health, safety, environmental, and quality management system administration.
- Risk assessment, hazard identification, and operational safety management.
- Incident investigation and root cause analysis.
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