Executive - Operations
Role Overview
SmartQ is seeking an Executive - Operations to oversee and improve daily cafeteria and food-service operations.
The role focuses on operational efficiency, client and team coordination, vendor management, service quality, and problem-solving.
Key Skills for This Role
Full Job Posting
Role Overview
SmartQ is seeking an Executive - Operations to oversee and improve daily cafeteria and food-service operations.
The role focuses on operational efficiency, client and team coordination, vendor management, service quality, and problem-solving.
Responsibilities
- Promote the SmartQ Ordering App and explain its benefits, convenience, and available offers.
- Help users download and use the app, place orders, and make digital-wallet payments.
- Coordinate menu changes with food partners and the technology team, including app updates, notifications, and banners.
- Perform cafe hygiene checks and hourly governance reviews, resolve issues, and report incidents, accidents, and near misses.
- Collect employee and client feedback while supporting timely, high-quality service delivery.
- Monitor cafeteria displays, counters, service areas, and SOP compliance.
- Inspect work areas, oversee waste disposal, maintain HSE records and temperature logs, and report deviations.
- Ensure safe equipment use and report equipment downtime to the relevant departments.
Qualifications
- At least 1 year of relevant experience is required.
- A graduate qualification or diploma in hotel management is required.
- Strong communication skills in English and the local language are required.
- Basic computer skills and willingness to learn are required.
- Candidates should be able to guide and manage food partner staff.
- The role requires honesty, integrity, self-motivation, initiative, teamwork, and flexibility.
About SmartQ
SmartQ provides food-technology solutions for cafeteria and food operations across industries.
The company serves corporate, hospital, university, and food-court clients in multiple countries.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at SmartQ
Business Head
Hyderabad, IND
SmartQ seeks a Business Head to lead its F&B business unit, driving strategy, operations, P&L and growth across existing and new markets. The role requires 10+ years of progressive leadership in food services or F&B, str
Executive - Operations
Bengaluru, IND
SmartQ is seeking an Operations Executive to support daily cafeteria operations and service delivery. The role involves promoting the ordering app, coordinating menu updates, checking hygiene and safety, and guiding food
Executive - Site Operations
Sonīpat, IND
SmartQ seeks a site operations executive to run daily cafeteria operations and support adoption of its digital ordering platform. The role coordinates food partners, monitors hygiene, safety, service quality, and complia
Executive - Operations
Bengaluru, IND
SmartQ is seeking an Operations Executive to support cafeteria and food-service operations. The role promotes digital ordering, coordinates menus and suppliers, monitors hygiene and safety, maintains records, and support
Executive - Site Operations
Mumbai, IND
SmartQ is seeking an Executive – Site Operations to manage daily cafeteria and food court operations in Mumbai. The role coordinates food partners, supports digital ordering, monitors hygiene and safety, maintains record
Business Head
Hyderabad, IND
Executive - Operations
Bengaluru, IND
Executive - Site Operations
Sonīpat, IND
Executive - Operations
Bengaluru, IND
Executive - Site Operations
Mumbai, IND