Ecommerce Sales Executive
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Key skills for this role
About the Role
Manage and grow online sales through website and social media, handle customer inquiries, convert leads into appointments and sales, maintain product listings, coordinate with marketing, and achieve monthly sales targets.
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Manage and grow online sales through the company's website and social media platforms.
- Handle customer inquiries received via WhatsApp, website chat, Instagram, Facebook, and other digital channels.
- Convert online leads into confirmed appointments and product sales.
- Promote hair transplant, skincare, aesthetic treatments, and retail products.
- Upload and maintain product listings, pricing, promotions, and inventory on the e-commerce platform.
- Coordinate with the marketing team to execute online campaigns and promotional offers.
- Monitor daily online sales, website performance, and customer feedback.
- Process online orders and coordinate with logistics for timely delivery.
- Maintain customer records in CRM and follow up to encourage repeat purchases.
- Achieve monthly online sales targets and KPIs.
Requirements
- Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- 2–4 years of experience in e-commerce sales, digital sales, or online retail.
- Experience with platforms such as Shopify, WooCommerce, or Magento is an advantage.
- Knowledge of digital marketing, social media selling, and CRM systems.
- Strong communication, negotiation, and customer service skills.
- **Experience in the healthcare, beauty, or aesthetic industry is preferred.**
- Proficient in Microsoft Excel and reporting tools.
- English proficiency is required; Arabic is an advantage.
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