E-commerce Manager
About This Role
The Role
We are hiring an E-commerce Manager to own and drive Izil’s DTC website, across commercial performance, customer journey and data-driven conversion optimisation.
You will be accountable for:
- Revenue delivery
- Profitability
- Conversion performance
- Customer value (AOV, repeat, LTV)
What You Will Own
1. E-commerce P&L Ownership
- Own e-commerce revenue target
- Deliver profitability targets:
- Drive:
o Revenue
o Margin
o Conversion
o AOV
o Repeat purchase
2. Conversion & On-Site Performance
- Own end-to-end website performance:
o Homepage
o Collection/ Activation pages
o PDPs
o Landing pages
· Continuously optimize:
o Conversion rate
o Basket size (AOV)
o Drop-off points
- Work closely with:
o Creative Factory (asset execution)
o Brand team (input alignment)
- Ensure:
o Clear product storytelling
o Strong merchandising logic
o High-performing landing pages
3. CRM & Customer Lifecycle Integration
- Work closely with CRM Lifecycle Lead to:
o Drive repeat purchase
o Increase customer frequency
o Grow customer LTV
- Ensure lifecycle journeys are:
o Integrated into e-commerce experience
o Optimized for conversion
- Track and improve:
o Repeat purchase rate
o Customer retention
o Lifecycle conversion
4. Paid Media & Traffic Efficiency
- Partner with Performance Marketing Lead to:
o Optimize traffic quality, not just volume
o Improve conversion from paid channels
- Ensure:
o Paid traffic lands on optimized experiences
o Content is aligned to conversion logic
- Contribute to achieving Paid media ROI targets
5. Forecasting & Demand Planning Alignment
- Own revenue forecasting accuracy:
- Work closely with:
o Demand Planning
o Brand & Category
What We’re Looking For
- 5–8+ years in e-commerce, digital trading, or DTC growth roles
- Strong ownership of revenue and commercial KPIs
- Experience managing e-commerce P&L or trading performance
- Deep understanding of:
o Conversion optimization (CRO)
o Customer journeys
o Online merchandising
- Strong analytical mindset:
o Comfortable with data, dashboards, and forecasting
- Experience in beauty DTC brands preferred
- Experience scaling e-commerce across markets is a plus
Who You Are
- You think in revenue, not traffic
- You prioritize profitability, not just growth
- You are highly commercial and data-driven
- You are obsessed with conversion and customer behavior
- You take ownership and make decisions
- You are structured, fast, and outcome-focused
Job Type: Full-time
Pay: AED22,000.00 - AED25,000.00 per month
Work Location: In person
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