Director - Client Development - Jumeirah

About Jumeirah

About The Job

Director Of Client Development

Jumeirah

• .
• The main duties and responsibilities of this role include:
• Build a community of high-value guests around the Signature portfolio, creating a sense of belonging that drives repeat visitation and long-term loyalty
• Develop meaningful relationships with VIPs, private offices and influential connectors who shape where and how people choose to dine
• Design engagement strategies that move beyond outreach, creating moments that bring guests back, more often and with greater intent
• Partner closely with on-site teams to ensure every returning guest feels recognised, valued and seamlessly cared for
• Use insight and intuition to unlock opportunities for reconnection, retention and deeper guest engagement across venues
• Elevate Client Development into a function that directly influences revenue, guest value and the long-term strength of the brand

About You

• The ideal candidate for this position will have the following experience and qualifications:
• 10 years’ experience in client development, CRM or luxury guest relations
• Minimum 3–5 years managing VIP engagement, loyalty or clienteling strategies across multiple venues or brands
• Proven ability to build networks that drive repeat business and revenue
• Strong understanding of high-net-worth and luxury guest segments
• Experience using CRM and guest data to influence commercial performance at portfolio level
• About the Benefits
• At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow.
• Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits Include

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)