Associate Director - Brand Operations - Jumeirah

About Jumeirah

About The Job

Associate Director Of Brand Operations

Jumeirah

• .
• The main duties and responsibilities of this role include:
• Champion the delivery of a consistently exceptional guest experience, ensuring every visit reflects the promise and positioning of the brand
• Translate concept into reality, bringing together service, atmosphere and detail to create cohesive and memorable experiences across multiple venues
• Lead openings and relaunches with confidence, ensuring each concept is operationally ready, credible and aligned from day one
• Safeguard the integrity of the brand through standards, presentation and attention to detail, ensuring consistency without compromising individuality
• Work closely with restaurant teams to embed excellence into daily operations, where experience and commercial performance move in sync
• Continuously refine and elevate the guest journey, creating environments that encourage return, loyalty and lasting impression

About You

• The ideal candidate for this position will have the following experience and qualifications:
• 8+ years’ experience in luxury restaurant or hotel operations, guest experience or brand operations
• Minimum 2–3 years managing standards or openings across multi-outlet environments
• Proven experience in pre-openings, concept rollouts or brand implementation
• Strong operational understanding across different restaurant concepts and formats
• Detail-driven with a passion for delivering consistent luxury experiences at scale
• About the Benefits
• At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow.
• Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits Include

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)