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Demand Planning Specialist

OTIS
Dubai, UAE
Full-time
Senior
Onsite
Discovered Today
Spare-parts demand planningDemand forecastingInventory planning and optimizationABC-XYZ analysisSafety stock and reorder-point planningERP systems

Full Job Posting

Role overview

Ensures availability of elevator spare parts across Middle East markets through demand forecasting, inventory planning, order follow-up, and cross-functional coordination.

Plans using historical consumption and future business needs, including portfolio changes, modernization, maintenance contracts, and anticipated field demand.

Planning and inventory responsibilities

  • Maintain and classify spare-parts portfolios across service, modernization, and critical-stock requirements; maintain part-family, equipment, and planning classifications.
  • Develop forecasts for key markets including UAE and KSA; consolidate JDE consumption, stock, due-in, backlog, and excess and obsolete data.
  • Apply ABC-XYZ analysis and translate operational needs into inventory and procurement requirements.
  • Recommend and validate orders, review adjustments with Service teams, and submit final recommendations for approval before procurement placement.
  • Define replenishment needs, safety stock, reorder points, and Min/Max levels; monitor shortages, excess, and slow-moving stock.
  • Track open orders, supplier availability, lead times, shipments, delivery dates, backlogs, and stock-out risks; update planning parameters and maintain reporting visibility.
  • Coordinate with warehouses and logistics to verify stock, investigate discrepancies, expedite replenishment, and resolve delivery bottlenecks.
  • Lead monthly demand reviews, prepare dashboards, monitor KPIs and forecast accuracy, present corrective actions, and drive improvement.

Minimum qualifications

  • 5–7 years of experience in demand planning for spare parts.
  • Experience with ERP systems; JDE is preferred.
  • Strong knowledge of forecasting, inventory planning and optimization, ABC-XYZ segmentation, safety stock, reorder points, Min/Max planning, and stock-cover management.
  • Experience improving spare-parts forecast accuracy and planning parameters using statistical and analytical methods.
  • Knowledge of lead-time management, critical-parts planning, excess and obsolete inventory control, and S&OP or demand-review processes.
  • Advanced Excel, reporting, and planning-systems skills, including experience managing large inventory portfolios.
  • Demand-planning automation, analytics, and visualization tools such as Baxter, Power BI, or similar solutions are preferred.
  • Ability to work across countries and stakeholders, with strong communication and coordination skills.

About Otis

Otis is an elevator and escalator manufacturing, installation, and service company operating internationally.

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