Demand Planning Specialist
Role Overview
Ensures availability of elevator spare parts across Middle East markets through demand forecasting, inventory planning, order follow-up, and cross-functional coordination.
Plans using historical consumption and future business needs, including portfolio changes, modernization, maintenance contracts, and anticipated field demand.
Key Skills for This Role
Full Job Posting
Role overview
Ensures availability of elevator spare parts across Middle East markets through demand forecasting, inventory planning, order follow-up, and cross-functional coordination.
Plans using historical consumption and future business needs, including portfolio changes, modernization, maintenance contracts, and anticipated field demand.
Planning and inventory responsibilities
- Maintain and classify spare-parts portfolios across service, modernization, and critical-stock requirements; maintain part-family, equipment, and planning classifications.
- Develop forecasts for key markets including UAE and KSA; consolidate JDE consumption, stock, due-in, backlog, and excess and obsolete data.
- Apply ABC-XYZ analysis and translate operational needs into inventory and procurement requirements.
- Recommend and validate orders, review adjustments with Service teams, and submit final recommendations for approval before procurement placement.
- Define replenishment needs, safety stock, reorder points, and Min/Max levels; monitor shortages, excess, and slow-moving stock.
- Track open orders, supplier availability, lead times, shipments, delivery dates, backlogs, and stock-out risks; update planning parameters and maintain reporting visibility.
- Coordinate with warehouses and logistics to verify stock, investigate discrepancies, expedite replenishment, and resolve delivery bottlenecks.
- Lead monthly demand reviews, prepare dashboards, monitor KPIs and forecast accuracy, present corrective actions, and drive improvement.
Minimum qualifications
- 5–7 years of experience in demand planning for spare parts.
- Experience with ERP systems; JDE is preferred.
- Strong knowledge of forecasting, inventory planning and optimization, ABC-XYZ segmentation, safety stock, reorder points, Min/Max planning, and stock-cover management.
- Experience improving spare-parts forecast accuracy and planning parameters using statistical and analytical methods.
- Knowledge of lead-time management, critical-parts planning, excess and obsolete inventory control, and S&OP or demand-review processes.
- Advanced Excel, reporting, and planning-systems skills, including experience managing large inventory portfolios.
- Demand-planning automation, analytics, and visualization tools such as Baxter, Power BI, or similar solutions are preferred.
- Ability to work across countries and stakeholders, with strong communication and coordination skills.
About Otis
Otis is an elevator and escalator manufacturing, installation, and service company operating internationally.
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