Data Analyst

Responsibilities

• Responsibilities include:
• Design and Maintain Reports: Create and manage user-friendly Power BI reports and dashboards to support business decision-making.
• Data Analysis: Analyse data from multiple sources to identify trends, risks, and opportunities, translating findings into actionable insights.
• Data Validation: Ensure data accuracy and reliability by validating reporting data and investigating discrepancies.
• Stakeholder Collaboration: Work with stakeholders to define reporting requirements and develop practical dashboards and outputs.
• Automation of Processes: Enhance efficiency by improving and automating manual reporting processes using tools like Power BI, Excel, and Power Automate.
• Reporting and Presentation: Present findings and recommendations clearly to stakeholders and support operational performance through meaningful data insights.
• What Success Looks Like
• Timely Delivery of Reports: Successfully design and deliver a minimum of 5 key Power BI reports and dashboards that meet stakeholder requirements within the designated timelines.
• Data Accuracy Improvement: Achieve a data accuracy rate of at least 95% by validating and reconciling discrepancies in reporting data.
• Stakeholder Engagement: Establish strong working relationships with key stakeholders to gather reporting requirements and feedback on dashboard usability.
• Automation of Reporting Processes: Automate at least 3 manual reporting processes, resulting in improved efficiency in data reporting.
• Insight Generation: Identify and present significant trends or risk areas through data analysis, leading to actionable insights for operational improvement.
• Customer Satisfaction Reporting: Develop and deliver a comprehensive customer satisfaction report, highlighting key metrics and trends to enhance service delivery.
• Qualifications & Experience
• The ideal candidate for this role will have:
• Proven experience in a Reporting Analyst, Data Analyst, Data Scientist, or similar analytical role, with strong problem-solving skills to interpret data and present actionable insights.
• Strong practical knowledge of Microsoft Power BI, Azure Synapse Analytics, SQL Server Reporting, and related tools, with experience in designing and maintaining accessible dashboards and reports.
• Experience and confidence in extracting, cleansing, transforming, and analysing data from various sources, coupled with a solid understanding of data quality, governance, and reporting controls.
• Ability to gather and translate reporting requirements from stakeholders into practical dashboards and outputs, ensuring alignment with business needs.
• Experience in automating reporting processes using tools like Power Automate, enhancing efficiency and reducing manual effort in data reporting.
• This role will require you to undergo the Security Clearance (SC) process once in role, so for that reason we will ask you to confirm if you are a British passport holder with 5 years residency in the UK when you apply for this position.