Customer Service Executive - Logistics
Role Overview
Handle customer enquiries and support day-to-day logistics coordination in Al Khawaneej, Dubai.
Key Skills for This Role
Full Job Posting
Role overview
Handle customer enquiries and support day-to-day logistics coordination in Al Khawaneej, Dubai.
Responsibilities
- Respond to enquiries by phone, email and other channels.
- Coordinate shipment updates and delivery follow-ups with operations teams.
- Resolve customer concerns with relevant teams.
- Maintain customer records, shipment details and correspondence.
- Update customers about delays, changes and service information.
- Support customer service and logistics administration.
Requirements
- Previous customer service experience is required; logistics or freight-forwarding experience is preferred.
- Strong communication, interpersonal, organisational and detail-oriented skills.
- Ability to manage multiple enquiries and prioritise tasks.
- Proficiency in Microsoft Office and email correspondence.
- Proactive approach to problem-solving and customer support.
- Hindi and English are required; Arabic is preferred.
Pay
- AED 3,500–4,000 per month.
Workplace
- Work is in person.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Al Riyady For Auditing of Accounts EST
Customer Service Executive
, UAE
The employer is seeking a customer-focused professional to handle enquiries and support day-to-day logistics coordination. Candidates need previous customer service experience, strong communication and organizational ski
HR- Real estate
, UAE
The employer is seeking an HR Generalist with UAE real estate or property-development experience to manage the full HR function and support talent acquisition. Candidates should know UAE Labour Law and HR best practices
Clinic Insurance & Billing Coordinator cum Receptionist - Dental clinic
, UAE
The employer is seeking an experienced dental clinic coordinator to handle insurance, billing, claims, and front-desk operations. Candidates must have prior experience in a dental clinic and hands-on dental insurance and
Sales Executive - Logistics
, UAE
The employer is seeking a logistics sales professional with proven UAE experience to grow revenue and acquire B2B customers. The role involves developing freight and 3PL business, managing client relationships, and coord
Sales Executive – Logistics& 3PL
, UAE
The employer seeks a results-driven Sales Executive to grow logistics and 3PL business in the UAE. The role involves prospecting, client relationships, proposals, pipeline management, and meeting sales targets. Candidate
Business Development Executive – Logistics & 3PL
, UAE
The employer is seeking a sales professional with UAE logistics experience to grow freight forwarding, warehousing, transportation, and 3PL business. The role covers client development, proposals, sales pipeline manageme
Dental Clinic Receptionist – Insurance & Billing
, UAE
A dental clinic in Dubai is seeking an experienced receptionist with dental insurance and billing knowledge. The role covers front desk operations, patient records, claims, pre-approvals, and payments; dental clinic expe
Clinic Insurance & Billing Coordinator cum Receptionist
, UAE
The clinic seeks an organized, patient-focused coordinator with practical experience in medical insurance, billing, claims, and reception. The role manages patient intake, insurance pre-approvals, claims, payments, recor
Customer Service Executive
, UAE
HR- Real estate
, UAE
Clinic Insurance & Billing Coordinator cum Receptionist - Dental clinic
, UAE
Sales Executive - Logistics
, UAE
Sales Executive – Logistics& 3PL
, UAE
Business Development Executive – Logistics & 3PL
, UAE
Dental Clinic Receptionist – Insurance & Billing
, UAE
Clinic Insurance & Billing Coordinator cum Receptionist
, UAE