Customer Relationship Management Executive
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
CRM Executive About Hantec Markets Hantec Markets is a global, multi-regulated financial services provider offering online trading solutions across FX, commodities, indices, and CFDs.
Key Skills for This Role
Full Job Posting
About Hantec Markets
Hantec Markets is a global, multi-regulated financial services provider offering online trading solutions across FX, commodities, indices, and CFDs.
With a strong focus on technology, security, and client experience, Hantec Markets continues to invest in modern, scalable platforms that support global growth and regulatory excellence.
Role Summary
The CRM Executive is responsible for supporting the planning, execution, and optimization of communications.
This role ensures the timely delivery of targeted customer communications, manages day-to-day CRM operations, and supports the CRM team in driving customer engagement and retention initiatives.
The CRM Executive works closely with cross-functional teams to execute campaigns, maintain the communication calendar, and contribute to CRM projects.
Key Responsibilities
- Execute CRM campaigns from planning through deployment, ensuring timely and accurate delivery across all customer communication channels.
- Manage and maintain the CRM communication calendar, coordinating campaign schedules and stakeholder requirements.
- Support day-to-day CRM operations, including audience segmentation, campaign setup, testing, deployment, and reporting.
- Assist the team in the execution of CRM initiatives, projects, and process improvements.
- Collaborate with cross-functional teams, including creative, content, etc to support business objectives and campaign requirements.
- Perform quality assurance checks to ensure campaigns are executed accurately and in line with brand and business guidelines.
- Monitor campaign performance and provide basic insights and recommendations for optimization.
- Maintain CRM databases and ensure data accuracy and compliance with relevant policies and procedures.
- Apply basic HTML knowledge to create, edit, and troubleshoot email templates and customer communications.
- Support ad hoc CRM activities, customer engagement initiatives, and special projects as required.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Hantec Trader
Multimedia Specialist
Dubai, UAE
Why Join Hantec Markets? We’re a global broker with innovation at our core. Designing for us means building tools that empower traders across markets, platforms, and geographies. You’ll be part of a team where ownership
Risk Executive (Night shifts required)
Dubai, UAE
Job Title: Risk Executive Location: Dubai Job Purpose The Risk Executive is responsible for monitoring, analyzing, and managing trading risk exposure across all client portfolios and liquidity providers. The role ensures
Junior Frontend Developer
Dubai, UAE
Junior Frontend Developer (React) About Hantec Markets Hantec Markets is a global, multi-regulated financial services provider offering online trading solutions across FX, commodities, indices, and CFDs. With a strong fo
Legal Executive
Dubai, UAE
Principal accountabilities of the position Provide day-to-day legal support, ensuring alignment with applicable regulatory and legal requirements. Draft, amend and review a broad range of commercial and legal agreement
MetaTrader (MT4/MT5) Systems & Integration Developer
Dubai, UAE
MetaTrader (MT4/MT5) Systems & Integration Developer (MetaQuotes Plugins & Manager API Specialist) ROLE OVERVIEW We are seeking a highly experienced MetaTrader specialist with deep expertise in MT4/MT5 plugin development
Social Media Manager
Dubai, UAE
Job Purpose: Lead the planning, execution, and day-to-day growth of the brand’s social media channels. This role will own content planning, campaign coordination, publishing, and channel performance, ensuring social medi
MetaTrader (MT4/MT5) Systems & Integration Developer
Dubai, UAE
MetaTrader (MT4/MT5) Systems & Integration Developer (MetaQuotes Plugins & Manager API Specialist) ROLE OVERVIEW We are seeking a highly experienced MetaTrader specialist with deep expertise in MT4/MT5 plugin development
Social Media Manager
Dubai, UAE
Job Purpose: Lead the planning, execution, and day-to-day growth of the brand’s social media channels. This role will own content planning, campaign coordination, publishing, and channel performance, ensuring social medi
Multimedia Specialist
Dubai, UAE
Risk Executive (Night shifts required)
Dubai, UAE
Junior Frontend Developer
Dubai, UAE
Legal Executive
Dubai, UAE
MetaTrader (MT4/MT5) Systems & Integration Developer
Dubai, UAE
Social Media Manager
Dubai, UAE
MetaTrader (MT4/MT5) Systems & Integration Developer
Dubai, UAE
Social Media Manager
Dubai, UAE