Credit Risk Performance Manager

Team and role

Reporting and insight

• Deliver accurate, timely and well-controlled monthly Credit Risk performance reporting focused on stakeholder decisions.
• Connect trends, drivers and customer outcomes to explain what is happening, why it matters and what should happen next.
• Identify emerging risks and opportunities, commission or complete deeper analysis, and translate findings into recommendations.
• Prepare and present concise performance updates for governance forums and senior stakeholders.

Reporting improvement and collaboration

• Challenge duplicated and manual work, strengthen reporting standards and controls, and develop self-service views where appropriate.
• Collaborate with Credit Risk, Commercial, Trading, Finance, Product, Operations and Technology to help land decisions.
• Help shape reporting and governance approaches as the team develops.
• Share good practice in analysis, data visualisation and storytelling.

Essential experience and knowledge

• Performance reporting, management information or portfolio-insight experience in a bank, lender, credit provider or similarly data-led regulated environment.
• Track record of turning complex information into a clear, balanced narrative with implications, recommendations and next steps.
• Good understanding of consumer credit performance, portfolio monitoring, customer outcomes, commercial growth and bad debt.
• Practical Tableau experience developing or improving dashboards and visualisations; strong working knowledge is essential.

Technical skills

• Strong Excel and PowerPoint capability for analysis, quality assurance and senior-level communication.
• Experience working with large datasets, reporting controls and data-quality checks.
• SQL is desirable for querying, validating and exploring data independently.
• Python or other analytical tools would be useful but are not essential.

Analytical and communication capabilities

• Investigates root causes, tests assumptions and distinguishes genuine movement from noise.
• Builds trusted relationships, listens to different perspectives, challenges constructively and helps teams reach decisions.
• Can adapt communication for senior audiences and make technical or analytical topics easy to understand.
• Can manage recurring reporting alongside deeper analysis and change activity.

Hours

• The posting states 37.5 hours per week.