Coordinator, Visual Merchandising - Signs
Role Overview
Coordinates customer-focused signage programs that support strategic initiatives, the Indigo brand experience, and business results across the store network.
Partners with Visual Merchandising, Creative Studio, Marketing, and external vendors; reports to the Manager, Visual Merchandising - Print, Store Planning & Signs.
Key Skills for This Role
Full Job Posting
Role overview
Coordinates customer-focused signage programs that support strategic initiatives, the Indigo brand experience, and business results across the store network.
Partners with Visual Merchandising, Creative Studio, Marketing, and external vendors; reports to the Manager, Visual Merchandising - Print, Store Planning & Signs.
Signage planning and execution
- Acts as the primary contact and subject matter expert for signage programs and processes.
- Develops, audits, and manages signage matrices and coordinates reviews with Visual Merchandising leadership and stakeholders.
- Creates store communications and training resources for signage standards, tools, and execution.
- Supports seasonal changeovers, new store openings, renovations, and other initiatives.
- Leads signage briefs and copy requests, collaborates on creative reviews, and checks final artwork for accuracy and production readiness.
- Coordinates vendor production, invoice processing, budget tracking, delivery issues, and shipment communications.
- Maintains signage tools, portals, documentation, support responses, and store profile information; improves workflows and consistency.
Qualifications
- Requires 2–4 years of experience in project coordination, marketing, visual merchandising, retail operations, or a related field.
- Requires strong communication, organization, project coordination, attention to detail, problem-solving, stakeholder management, and actionable writing skills.
- Requires proficiency in Microsoft Office, particularly Excel.
- A related college diploma or university degree, Adobe InDesign and SharePoint knowledge, and retail experience are preferred or assets.
Travel
- Occasional travel, including overnight travel, may be required.
About Indigo
Indigo is a physical and digital retailer focused on books, ideas, lifestyle products, and inspiring discovery.
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