Complex Public Relations Executive
Role Overview
Supports property-level communications with customers and media under the direction of the PR Manager.
Delivers on-brand messaging through traditional media, digital platforms, and social channels.
Helps enhance the hotel’s image, visibility, and brand presence through communications activities.
Key Skills for This Role
Full Job Posting
Position Summary
Supports property-level communications with customers and media under the direction of the PR Manager.
Delivers on-brand messaging through traditional media, digital platforms, and social channels.
Helps enhance the hotel’s image, visibility, and brand presence through communications activities.
Public Relations Activities
- Prepare press materials, coordinate media activities, and assist with PR campaigns.
- Maintain media contact lists, coverage trackers, and press kits, and schedule content.
- Devise creative PR strategies and develop plans using appropriate tactics.
- Organize PR activities and use television, press, internet, and other channels to maximize exposure.
- Liaise with marketing professionals to maintain consistency in promoting the corporate image.
- Arrange interviews and public speaking events and construct press releases.
- Advise on sensitive public issues to help preserve the company’s reputation.
- Assess sponsorship and partnership opportunities and manage related relationships.
- Analyze PR campaign results and prepare reports.
Sales and Office Support
- Promote awareness of the brand image internally and externally.
- Use sales techniques to support revenue while maintaining guest loyalty.
- Contact potential owners and schedule preview package sales or tours.
- Verify eligibility for preview package sales or tours before scheduling.
- Perform general office duties and receive, record, and relay messages accurately.
Team and Service Expectations
- Work with communications, eCommerce, and marketing teams to integrate local PR with wider initiatives.
- Assist management with training, evaluation, counseling, motivation, and coaching of employees.
- Follow company policies, maintain professional presentation, and protect confidential information.
- Welcome guests, address service needs, communicate professionally, and maintain positive working relationships.
Preferred Qualifications
- High school diploma or G.E.D. equivalent.
- Strong verbal communication skills in English; additional languages are advantageous.
- Strong writing, editing, and proofreading skills.
- Creative thinker with experience identifying and executing communications for new ideas.
- Team-oriented, detail-focused, and able to manage organizational and project tasks.
- Ability to thrive in a fast-paced global environment.
- Mastery of Microsoft Office, PowerPoint, Excel, Teams, and basic graphic design software.
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