Colleague Experience Coordinator
Role Overview
The Colleague Experience team supports colleagues throughout their employment lifecycle and is a first point of contact for new joiners.
The coordinator handles HR administrative and operational work with internal and external stakeholders across parks and departments.
Key Skills for This Role
Full Job Posting
Role overview
The Colleague Experience team supports colleagues throughout their employment lifecycle and is a first point of contact for new joiners.
The coordinator handles HR administrative and operational work with internal and external stakeholders across parks and departments.
Teamwork and colleague service
- Work flexibly across onboarding, HR operations, transport, accommodation, and offboarding; collaborate with team members and stakeholders.
- Represent HR professionally, respond to colleague inquiries, handle difficult conversations in line with policy, and deliver services to standards, KPIs, and timelines.
HR processes and records
- Process HR transactions accurately, meet government-process and approval deadlines, and maintain accurate data across systems and documentation.
- Support the Colleague Induction Program, maintain HCM colleague records, safeguard personnel files and sensitive documents, and action approvals.
Operational and lifecycle support
- Raise and follow up on purchase requisitions, complete goods receipt notes, and manage stationery and operational inventory.
- Support onboarding documentation, contracts, visas, and inductions; manage HR queries, lifecycle data, company letters, and visa processes.
- Coordinate offboarding clearances, payroll finalization, visas, flights, and cargo; support transport schedules and accommodation check-ins, check-outs, and maintenance requests.
Essential qualifications
- High school diploma or equivalent and 1–2 years of Human Resources experience.
- Strong spoken and written English; excellent customer service, interpersonal, and administrative skills, including Excel, Word, and PowerPoint.
- Ability to work in a fast-paced environment and manage multiple deadlines.
Desirable qualifications
- Postsecondary education in HR or a related field, Oracle HRMS experience, and additional language skills are desirable.
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