Client Services Team Manager
Full Job Posting
What you'll be doing
Lead and support a team of up to 12 CSD Advisors
Coach and develop advisors through regular feedback, one-on-one conversations and guidance
Create a positive, collaborative team environment where people feel motivated to perform
Monitor team performance and provide clear direction to help individuals achieve results
Use your understanding of the Youi environment, products and processes to guide performance and decision-making
Support the team through challenges, solve problems effectively and maintain operational efficiency
What great looks like
Leading with accountability, integrity and consistency
Developing capability through coaching, support and genuine investment in people
Staying calm, focused and solutions-oriented when pressures increase
Building trust through clear communication and consistent leadership
Taking pride in seeing your team grow and succeed because of your support
If you can see yourself growing into this opportunity, you'll likely love it here.
Ready?
Before applying, make sure you have:
Completed the Ignition Program
Had a conversation with your leader about your readiness for leadership
For more information or general enquiries, please reach out to Anton Meijler.
About Youi
Australian general insurer providing vehicle, home, watercraft and small-business insurance to Australians.
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