Cleaning Supervisor - Part-Time

Overview

Mission

experience

Values

• Built By Owners: We operate with an ownership mindset, driven by integrity and technology, to deliver exceptional experiences for real estate owners and guests.
• 1+1\=3: We achieve more together through teamwork, perseverance, and flexibility, fostering excellence and continuous innovation.
• Always In Service: We prioritize empathy and excellence, ensuring every guest and real estate partner receives a seamless and memorable experience.
• What is the role?
• Silkhaus is seeking a highly organized and quality-driven

Cleaning Supervisor

Who You Are

• Proven experience in housekeeping & cleaning supervision, facilities management, or hospitality operations (preferably in short-term rentals or hotels).
• Strong understanding of cleaning standards, housekeeping workflows, and vendor coordination.
• Mandatory proficiency in Microsoft Excel and Email coordination.
• Experience in team building and staff training is highly preferred.
• Excellent communication, leadership, and problem-solving skills.
• High attention to detail and commitment to maintaining premium-level cleanliness.
• Ability to work in a fast-paced environment and manage multiple priorities.
• UAE driving license is must for site mobility and operational visits.

*Cleaning Quality & Vendor Management*

• Oversee daily performance of external cleaning vendors to ensure all units meet Silkhaus cleaning and hygiene standards.
• Conduct routine inspections of properties and provide feedback to vendors for corrective actions.
• Monitor turnaround times, check-out cleaning efficiency, and deep-cleaning schedules.
• Track and report vendor performance metrics and escalate issues when necessary.
• *Building the In-House Cleaning Team*
• Lead the transition from external cleaning vendors to an in-house cleaning team.
• Identify staffing needs and participate in sourcing, screening, and coordinating interviews.
• Support the onboarding, training, and performance evaluation of new cleaning staff.

*SOPs & Standards Development*

• Develop comprehensive cleaning SOPs, checklists, and quality inspection guidelines.
• Standardize cleaning processes across all units to ensure consistency and efficiency.
• Train internal staff on updated procedures, safety policies, and Silkhaus standards.

*Linen & Inventory Coordination*

• Manage linen inventory levels, rotation, replenishment, and organization.
• Coordinate with laundry service providers to ensure timely delivery and quality output.
• Conduct periodic audits of linen, cleaning supplies, and equipment.
• *Operational Coordination*
• Work closely with the Operations, Maintenance, and CX teams to align on daily operations and priorities.
• Assist with scheduling cleaning assignments and ensuring timely unit readiness for check-ins.
• Support quality audits and participate in continuous improvement initiatives.