CDD Operations Analyst

Role overview

New business due diligence

• Conduct CDD and EDD reviews for new enterprise customers, including complex ownership structures, UBOs, and source of wealth or funds.
• Collect and analyze information from public registries, company filings, financial databases, and internal and external sources.
• Prepare reports summarizing findings, risks, and recommendations.

Screening and ongoing monitoring

• Assess PEPs, potential sanctions matches, and adverse media using a risk-based approach, and document risks.
• Identify financial crime concerns, inconsistencies, and emerging risks; escalate issues and manage them through resolution.
• Conduct periodic and trigger-event reviews, reassessing customer information against regulatory and internal standards.
• Escalate deteriorating risk profiles and discrepancies, and maintain clear records to support audit and regulatory scrutiny.

Operational quality and stakeholders

• Maintain accurate, complete, auditable reviews; recommend improvements to processes, controls, documentation, and workflow efficiency.
• Track case progress, remove blockers, and meet SLAs without compromising risk standards.
• Work with Business Development, Relationship Managers, Compliance, Audit, and other internal stakeholders; provide practical due diligence guidance.
• Share expertise and best practices with colleagues and contribute to training and knowledge-sharing.

Required qualifications

• At least 3 years of CDD, KYC, AML, or financial crime compliance experience in financial services, payments, or another regulated industry.
• Proficiency in PEP, sanctions, and adverse media screening and risk assessment.
• Strong analytical, investigative, communication, and stakeholder management skills, with sound judgment and attention to detail.
• Able to work independently and as part of a team in a fast-paced, deadline-driven environment.
• Able to work in the office three days per week in a hybrid model.

Bonus qualifications

• Working toward or committed to obtaining a qualification such as the ICA Certificate in AML or ACAMS.
• Experience in merchant acquiring, fintech compliance, or correspondent banking.
• Knowledge of frameworks such as FCA, FinCEN, MAS, HKMA, or EU AML Directives.
• Experience with CDD/KYC.

Knowledge and culture