Campus Operations Officer

Role overview

Qualifications and experience

• Bachelor’s degree from an accredited university or a higher diploma.
• 3 to 5 years of relevant experience in campus operations, facilities, administration, or a related field; UAE experience is preferred.
• Strong organizational, coordination, and problem-solving skills; ability to multitask, prioritize, and work under pressure.
• Strong record-keeping and reporting skills, plus excellent verbal and written communication and interpersonal skills.
• English and Arabic bilingual proficiency is preferred.
• Ability to coordinate with internal and external stakeholders, work flexibly, and work independently or as part of a team.

Campus operations and services

• Coordinate and monitor daily campus operations and service delivery.
• Coordinate transportation and campus support services; maintain related reports, records, schedules, and documentation.
• Conduct regular campus inspections and report maintenance, safety, cleanliness, or operational issues.
• Coordinate with facilities and maintenance teams to maintain classrooms, offices, common areas, and other campus spaces.
• Coordinate office assistants, drivers, maintenance personnel, and other operational staff.
• Support implementation and monitoring of operational policies, procedures, and service standards.

Assets, procurement, and security

• Maintain accurate records of university assets, equipment, furniture, inventory, issuance, utilization, and related documentation.
• Coordinate with Procurement on purchasing, delivery, and installation of furniture, equipment, supplies, and operational requirements.
• Assist with campus stores and keep inventory records updated.
• Coordinate access control, visitor management, lost and found, incident reporting, and other campus security matters.
• Monitor access cards and coordinate issuance, replacement, and deactivation.

Coordination, compliance, and reporting

• Support campus events and special operational requirements.
• Liaise with internal departments and external service providers to resolve operational issues and follow up promptly.
• Ensure operations comply with university policies, health and safety requirements, and applicable regulations.
• Prepare operational reports and update the supervisor on campus activities, issues, and service needs.
• Identify operational challenges and recommend practical improvements to campus services and efficiency.
• Support emergency and incident response procedures and perform other duties assigned by the supervisor or management.

About the university