Campus Operations Officer

Role overview

Qualifications and experience

• A bachelor’s degree from an accredited university or a higher diploma is required.
• Requires 3 to 5 years of relevant experience in campus operations, facilities, administration, or a related field; UAE experience is preferred.
• Strong organizational, coordination, problem-solving, record-keeping, reporting, communication, and interpersonal skills are required.
• Bilingual English and Arabic proficiency is preferred.
• Must coordinate effectively with internal and external stakeholders, work flexibly, and work independently and as part of a team.

Campus operations and services

• Coordinate and monitor daily campus operations and service delivery.
• Coordinate transportation and support services with suppliers; monitor services and maintain reports, records, schedules, and documentation.
• Conduct campus inspections and report maintenance, safety, cleanliness, or operational issues.
• Coordinate facilities and maintenance teams to maintain classrooms, offices, common areas, and other spaces to university standards.
• Coordinate office assistants, drivers, maintenance personnel, and other operational staff to complete assigned work on time.

Resources, security, and compliance

• Support implementation and monitoring of campus policies, procedures, and service standards.
• Maintain records for assets, equipment, furniture, inventory, issuance, utilization, and other operational resources.
• Coordinate purchases, deliveries, and installation of furniture, equipment, supplies, and other operational needs; assist with campus stores and inventory records.
• Coordinate access control, visitor management, lost and found, incident reporting, and access-card issuance, replacement, and deactivation.
• Support compliance with university policies, procedures, health and safety requirements, and applicable regulatory standards.

Coordination and reporting

• Support campus events, activities, and special operational requirements.
• Liaise with departments and external service providers to resolve operational issues and follow up promptly.
• Prepare regular operational reports and update the supervisor on campus activities, issues, and service requirements.
• Identify operational challenges and recommend practical improvements to campus services, efficiency, and the campus experience.
• Support emergency and incident response procedures and perform other duties assigned by a supervisor or management.

About AUE