Business Process & Quality Assurance Lead

Role purpose

Key responsibilities

• Plan and facilitate AS-IS discovery, Oracle show-and-tell, CRP1/fit-to-standard and CRP2/TO-BE workshops.
• Drive configuration-first decisions and challenge unnecessary customisation or extensions.
• Own end-to-end requirements traceability across design, configuration, testing and business acceptance.
• Coordinate the RD.011/TO-BE solution-design pack and RTM; document decisions, assumptions, gaps, owners and acceptance criteria.
• Review design and configuration deliverables for completeness, consistency, cross-module impacts and governance standards.
• Establish quality gates for discovery, design sign-off, SIT entry, UAT sign-off and go-live readiness.
• Coordinate test coverage, scenario completeness, defect thresholds and evidence quality with the QA/Test Lead.
• Identify and escalate dependencies across Finance, Procurement, Contracts, CRM, HCM, Projects, GRC, data, security, reporting and integrations.
• Ensure designs consider Delegation of Authority, segregation of duties, auditability, data ownership and applicable bilingual requirements.
• Support Design Authority reviews, decision closure and evidence-based business-owner sign-off.
• Produce workshop approaches, decision logs, process inventories, RTM baselines, gate evidence, quality findings and acceptance-readiness support.

Experience and qualifications

• 10+ years in enterprise process transformation, Oracle ERP/Fusion business analysis, quality governance or solution delivery is preferred.
• At least 3 end-to-end Oracle Cloud/Fusion implementations are strongly preferred, covering discovery, design, build, SIT/UAT and go-live.
• Demonstrable ownership of process design, requirements traceability and cross-functional acceptance in complex multi-module programmes.
• Strong experience reviewing functional designs, configuration evidence, test packs and readiness gates.
• Public/semi-government or regulated UAE/GCC experience is advantageous.
• Bachelor's degree in Business, Information Systems, Engineering or a related discipline.
• Relevant Oracle, quality or process certifications are advantageous, not a substitute for implementation experience.

Delivery outputs

Candidate success profile