Business Intelligence Analyst II
Role Overview
Own operational reporting and analytics that help fulfillment leaders understand results, investigate issues, and improve customer experience.
The role combines SQL analysis, dashboard and data-product development, recurring reporting, data quality, and operational deep dives.
Key Skills for This Role
Full Job Posting
Role overview
Own operational reporting and analytics that help fulfillment leaders understand results, investigate issues, and improve customer experience.
The role combines SQL analysis, dashboard and data-product development, recurring reporting, data quality, and operational deep dives.
What you'll do
- Own metrics, dashboards, recurring reports, and analytical workstreams for defined Core Fulfillment domains through delivery, adoption, and maintenance.
- Build SQL queries, analysis-ready datasets, and repeatable workflows using multiple sources.
- Reconcile reporting data, investigate anomalies, and lead quality testing of metrics and deliverables.
- Use statistical analysis of large datasets to find root causes, quantify opportunities, and recommend actions.
- Clarify ambiguous needs with partner teams, document business logic, and design analytical solutions.
- Communicate findings through data stories, visualizations, and recommendations; help measure outcomes.
- Develop reusable practices, review work, and mentor analysts.
Required qualifications
- Bachelor's degree in a related field or equivalent practical experience.
- 2–4 years of relevant full-time experience in BI, data analytics, operations analytics, or a related role.
- Advanced SQL; data modeling; large, multi-source warehouse datasets; Snowflake or comparable platform.
- Dashboard experience with Tableau, Power BI, or a comparable BI platform; working knowledge of ETL/ELT and data-process monitoring.
- Statistical techniques, including examples such as hypothesis testing, correlation, regression, or time-series analysis.
- Ability to turn unclear questions into documented plans, validated deliverables, and decision-ready recommendations.
- Experience with Git, Jira, Confluence, or comparable tools; strong communication, ownership, and mentoring skills.
Bonus experience
- Fulfillment, supply chain, logistics, retail operations, or another large process-driven network.
- dbt or another governed SQL transformation framework; Python or R.
- Operational experiments, forecasting, capacity or labor planning, or continuous improvement.
Compensation and benefits
- Base salary range is $75,500–$113,000 per year; offer may depend on relevant experience, education, and work location.
- Position is eligible for 401(k) and new-hire and annual equity grants; some C08+ positions may also be eligible for an annual bonus.
- Benefits include insurance coverage, parental leave, family services, dependent care, flexible spending accounts, telemedicine, and other programs.
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