Business Intelligence Analyst I

Opportunity

What you'll do

• Analyze fulfillment and operational data to explain trends, identify performance gaps, and support day-to-day decisions.
• Write and maintain SQL queries and analysis-ready datasets for recurring reports, ad hoc requests, and operational questions.
• Build and maintain dashboards and reports in Tableau or comparable BI tools.
• Work with Operations, Support, Analytics, and Technology to gather requirements, document business logic, and confirm deliverables meet needs.
• Validate data across systems and reports, record assumptions, and escalate material gaps or unclear definitions.
• Support business reviews, experiments, and improvement initiatives with accurate reporting and measurement.
• Document analytical work, participate in peer reviews, and apply feedback to improve accuracy and maintainability.

What you'll need

• Relevant bachelor's degree or equivalent working experience.
• Up to 2 years of relevant experience, including applied experience from work, internships, co-ops, academic projects, or comparable settings.
• Foundational SQL skills, data analysis experience, familiarity with a visualization tool, and working spreadsheet knowledge.
• Ability to organize work, follow processes, communicate findings, collaborate, and seek clarification or raise blockers.
• Interest in learning fulfillment operations, supply chain processes, and operational systems and metrics.

Bonus qualifications

• Experience in fulfillment, supply chain, logistics, retail operations, or another large process-driven network is a bonus.
• Familiarity with dbt or another governed SQL transformation framework; Python or R; or operational experiments, forecasting, capacity planning, labor planning, or continuous improvement is a bonus.

Compensation

• The base salary range is $57,000–$85,500; the specific offer may depend on experience, education, and work location.
• The role is eligible for 401(k) and new-hire and annual equity grants; some positions may also be eligible for an annual bonus.

Benefits

• Benefits include insurance options, parental leave, family services, dependent care, telemedicine, employee assistance, and other programs.
• Exempt salary team members have unlimited PTO subject to manager approval and receive six paid holidays; paid sick and family leave may apply under local regulations.