Business Intelligence Analyst I

Role overview

What you'll do

• Analyze fulfillment and operational data to explain trends and identify gaps and opportunities.
• Write and maintain SQL queries and analysis-ready datasets for recurring reporting, ad hoc requests, and operational questions.
• Build and maintain dashboards and reports in Tableau or comparable business intelligence tools.
• Gather requirements and document workflows and business logic with Operations, Operations Support, Analytics, and Technology teams.
• Validate data across source systems and reports, document assumptions, and escalate material inconsistencies.
• Support business reviews, operational experiments, and improvement initiatives by preparing reports and measuring results.
• Document analytical methods and participate in peer reviews to improve accuracy, clarity, and maintainability.

What you'll need

• Bachelor's degree in a related field or equivalent working experience.
• Up to 2 years of relevant experience; coursework, internships, co-ops, and applied projects may count.
• Foundational SQL, including filtering, aggregation, joins, common table expressions, and accuracy checks.
• Data analysis experience and ability to explain findings.
• Familiarity with Tableau, Power BI, or another visualization tool; working spreadsheet knowledge.
• Organization, clear communication, collaboration, and willingness to learn and receive feedback.

Bonus experience

• Fulfillment, supply chain, logistics, retail operations, or another large process-driven network.
• dbt or another governed SQL transformation framework; Python or R.
• Operational experiments, forecasting, capacity planning, labor planning, or continuous improvement.

Compensation

• Base salary range is $57,000–$85,500 per year; the offer may depend on experience, education, and work location.
• The position is eligible for 401(k) and new-hire and annual equity grants; some positions may also be eligible for an annual bonus.

Benefits

• Benefits include medical, prescription, vision, dental, life, and disability insurance; leave and family services; dependent care; telemedicine; employee assistance; and discounts.
• Eligible exempt salary team members receive unlimited PTO subject to manager approval, six paid holidays, and potentially applicable paid sick and family leave.