Business Intelligence Analyst I

Role overview

Responsibilities

• Analyze operational data and explain performance trends, gaps, and opportunities.
• Maintain SQL queries and analysis-ready datasets for recurring reporting, ad hoc requests, and operational questions.
• Build and maintain dashboards and reports using Tableau or comparable BI tools.
• Partner with Operations, Operations Support, Analytics, and Technology to gather requirements, understand workflows, and document business logic.
• Validate data across systems and reports, document assumptions, and escalate material gaps or unclear definitions.
• Prepare reporting for business reviews and experiments; measure outcomes against agreed success criteria.
• Document analytical work, participate in peer reviews, and apply feedback.

Requirements

• Bachelor's degree in engineering, statistics, computer science, analytics-focused business, or related field, or equivalent working experience.
• Up to 2 years of relevant applied experience; coursework, internships, co-ops, academic projects, or comparable experience may count.
• Foundational SQL skills, including filtering, aggregation, joins, common table expressions, and accuracy checks.
• Experience analyzing data and explaining results; familiarity with Tableau, Power BI, or another visualization tool.
• Working knowledge of spreadsheets for analysis, validation, and communication.
• Organization, clear questions and communication, collaboration, and openness to feedback; interest in fulfillment and supply chain operations.

Preferred experience

• Bonus: fulfillment, supply chain, logistics, retail operations, or another large process-driven network.
• Bonus: dbt or another governed SQL transformation framework; Python or R.
• Bonus: operational experiments, forecasting, capacity planning, labor planning, or continuous improvement.

Compensation and benefits

• Base salary range is $57,000–$85,500 per year; the offer may vary with relevant experience, education, and work location.
• The role is eligible for 401(k) and new-hire and annual equity grants; C08+ positions may also be eligible for an annual bonus.
• Benefits include insurance, leave and family services, dependent care support, telemedicine, employee assistance, and other programs.

Time off

• Exempt salary team members have unlimited PTO subject to manager approval and receive six paid holidays per year.
• Paid sick and family leave may be available in compliance with applicable state and local regulations.