Business Intelligence Analyst I

Opportunity

What you'll do

• Analyze fulfillment and operational data to explain trends, identify gaps, and support day-to-day decisions.
• Maintain SQL queries and analysis-ready datasets for recurring reports, ad hoc requests, and defined operational questions.
• Build and maintain dashboards and reports using Tableau or comparable business intelligence tools.
• Partner with Operations, Operations Support, Analytics, and Technology to gather requirements, understand workflows, and document business logic.
• Validate data across source systems and reports, document assumptions, and escalate gaps or inconsistencies.
• Support business reviews, experiments, and improvement initiatives by preparing reports and measuring results.
• Document analytical work, participate in peer reviews, and apply feedback to improve accuracy and maintainability.

What you'll need

• Bachelor's degree in engineering, statistics, computer science, business with an analytics focus, or related field, or equivalent working experience.
• Up to 2 years of relevant experience from work, internships, co-ops, academic projects, or comparable applied experience.
• Foundational SQL skills, including filtering, aggregation, joins, common table expressions, and accuracy checks.
• Data analysis experience and familiarity with Tableau, Power BI, or another visualization tool.
• Working knowledge of spreadsheets, organized work habits, clear communication, and willingness to collaborate and receive feedback.
• Interest in fulfillment operations, supply chain processes, and operational systems and metrics.

Bonus experience

• Experience in fulfillment, supply chain, logistics, retail operations, or another large process-driven network is a bonus.
• Familiarity with dbt or another governed SQL transformation framework is a bonus.
• Python or R, operational experiments, forecasting, capacity planning, labor planning, or continuous improvement experience is a bonus.

Compensation and benefits

• The stated base salary range is $57,000 to $85,500 per year; the offer may depend on experience, education, and work location.
• The role is eligible for 401(k) and new-hire and annual equity grants; certain positions may also be eligible for an annual bonus.
• Benefits include insurance options, leave and family services, dependent care support, flexible spending accounts, telemedicine, and other programs.

Time off

• Exempt salary team members have unlimited paid time off subject to manager approval and receive six paid holidays per year.
• Paid sick and family leave may be available in accordance with applicable state and local regulations.