Business Development Executive

About Crane Worldwide Logistics

Role Overview

Essential Role Functions

• Develop target lists of potential clients and initiate contact through sales calls, social media, promotional fliers, and cold calling.
• Use knowledge of cloud services and data centre sectors to identify new business opportunities and understand clients' logistics needs.
• Confirm appointments to introduce the company and its services and build ongoing relationships.
• Support existing clients as the communication link between clients, operations teams, and the Crane Worldwide network.
• Provide shipment tracking information as requested by clients.
• Escalate shipment issues immediately to the client.
• Manage all client requests and follow up to ensure needs are met.
• Facilitate completion of RFQs including cloud and data centre sector requirements.
• Provide marketing and proposal support for Global Sales Team members.
• Analyze client profit or loss and provide proposals for yield improvement.

Work Experience Requirements

• 2 years' experience with 3PL or freight forwarder including internal and external facing roles, or 2 years experience in transportation or business development fields.
• 2 years experience in cloud services.
• Experience in data centre sectors is a plus.

Other Skills & Abilities

• Strong client-facing skills and effective selling to decision influencers and decision makers with a consultative approach.
• High School Diploma or equivalent required.
• Bachelor's Degree preferred.
• Strong computer usage skills with Microsoft Office products and active in internet networking tools such as LinkedIn.
• Excellent verbal and written communication skills.
• Ability to meet challenges with resourcefulness.
• Effective negotiation and closing techniques.
• Excellent organization and problem-solving skills.
• Works well in a team environment.

Physical Requirements

Recruitment Agency Policy

• Crane Worldwide Logistics manages all hiring directly and does not accept unsolicited CVs or candidate profiles from recruitment agencies.