Business Analyst
Role Overview
Business Analyst role reporting to the Business Analyst Manager.
Regular full-time position; no travel is required.
The posting identifies the location as The Well, Downtown Toronto, and advises candidates to be within travel distance of the primary location.
Key Skills for This Role
Full Job Posting
Role overview
Business Analyst role reporting to the Business Analyst Manager.
Regular full-time position; no travel is required.
The posting identifies the location as The Well, Downtown Toronto, and advises candidates to be within travel distance of the primary location.
Job requirements
- Six Sigma certification at Yellow Belt minimum; Green or Black Belt is preferred.
- Sales-support background with experience managing KPIs for Sales Representatives and Project Managers.
- Proficiency in Excel or Google Sheets, including pivot tables, conditional formatting, and VLOOKUPs.
- Experience managing stakeholders, processes, departments, and multiple projects simultaneously.
- Experience in statistical analysis and time series data management.
- Hands-on SQL experience with data extraction, manipulation, integration, and performance optimization.
- PLX Dashboard proficiency is preferred.
- Experience creating reporting frameworks and data-based business review presentations.
- Experience maintaining accurate data sources used to measure bonuses, incentives, or sales performance.
- Business Process Outsourcing experience and comfort with a fast-paced environment.
- Ability to meet tight deadlines and work beyond regular office hours when necessary.
Responsibilities
- Prepare weekly, monthly, and quarterly business review data for QA, Training, Operations, Administration, and Recruitment.
- Analyze trends, correlations, quartiles, standard deviations, and root causes to inform forecasts, performance strategies, and Operations leadership.
- Build Google Data Studio dashboards and create data-capture mechanisms using Sheets, Forms, or Data Studio.
- Launch workflow-streamlining processes and collaborate with the global Business Analyst team on tools and workflows.
- Maintain proper data management on an ongoing basis.
Salary and benefits
- Salary is $54,500 annually.
- Benefits include two weeks of leave, medical and dental coverage, employee assistance, rewards and recognition, training, and career development.
Schedule
- Fixed Monday-to-Friday schedule, 9:00 a.m. to 6:00 p.m.
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