Business Analyst (Technical)
Role Overview
Works in the Technology Projects team, applying business analysis and infrastructure/deployment experience to support IT services and organizational goals.
Acts as a liaison among stakeholders to understand organizational structure, policies, and operations and recommend solutions.
Location is negotiable; the posting states the role is eligible for remote work within Alberta.
Key Skills for This Role
Full Job Posting
Role overview
Works in the Technology Projects team, applying business analysis and infrastructure/deployment experience to support IT services and organizational goals.
Acts as a liaison among stakeholders to understand organizational structure, policies, and operations and recommend solutions.
Location is negotiable; the posting states the role is eligible for remote work within Alberta.
Responsibilities
- Gather infrastructure and technical requirements and use cases from business stakeholders and IT partners.
- Analyze large data sets and prepare reports; produce detailed process documentation and plan complex logistics.
- Assess client needs, identify solutions to non-standard requests, and contribute to project strategy, workflows, and delivery.
- Provide post-support, evaluate solutions, and recommend improvements based on lessons learned.
Required qualifications
- Related post-secondary degree or equivalent education and experience.
- 3–5 years of business analysis or related experience, including data analysis, change management, project management, or data visualization.
- Infrastructure project experience, such as operating system upgrades, cloud migration, hardware deployments, identity, or cybersecurity programs.
- Experience with Microsoft 365 applications, including Word, PowerPoint, Visio, SharePoint, and Teams; advanced Excel skills required.
- Excellent facilitation and written and verbal communication skills, plus experience with stakeholder engagement techniques.
Preferred experience
- Power BI experience is preferred; Power Automate and Power Platform experience is an asset.
- Experience with Microsoft capability projects or in healthcare is valued.
Employment and schedule
- Regular full-time position, 1.00 FTE, with day shifts and Saturdays and Sundays off.
- Shift length is 7.75 hours; 10 shifts per two-week cycle.
Compensation
- Posted minimum salary is CAD 42.12 and maximum salary is CAD 56.86; the description does not specify the pay period.
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