Branch Supervisor
Role Overview
Furless Permanent is hiring an experienced Branch Supervisor to lead daily branch operations in Dubai.
The role focuses on team performance, sales, operational excellence, and client experience.
Key Skills for This Role
Full Job Posting
Role overview
Furless Permanent is hiring an experienced Branch Supervisor to lead daily branch operations in Dubai.
The role focuses on team performance, sales, operational excellence, and client experience.
Responsibilities
- Oversee daily branch operations and service delivery.
- Manage staff schedules, attendance, and team performance; coach and motivate therapists and support staff.
- Drive sales, revenue targets, and client retention; maintain service standards and handle client concerns.
- Monitor appointments and optimize schedules; oversee inventory, stock levels, and consumables.
- Ensure compliance with DHA, hygiene, health, and safety requirements.
- Monitor client feedback and Google reviews, and implement improvements.
- Track branch KPIs, revenue, productivity, and operational performance.
- Coordinate with HR, Finance, Operations, and other departments as required.
Requirements
- At least 3–5 years of supervisory experience in a beauty, wellness, salon, or medical aesthetics environment.
- Strong leadership and people-management skills; a strong sales and customer service background.
- Good understanding of DHA requirements and hygiene standards.
- Confidence handling team performance, client concerns, and daily operational challenges.
- Experience with scheduling and CRM systems.
- Excellent communication, organization, and problem-solving skills.
Schedule
- 48 hours per week over 5 days.
Compensation
- Competitive salary plus performance-based incentives; no salary amount or pay cadence is stated.
Location
- The position is based at the Dubai branch.
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