Branch Coordinator

About Azizi Developments

Role overview

Office and facilities

• Oversee branch operations and maintain office cleanliness, hygiene, organization, and presentation.
• Coordinate maintenance, repairs, housekeeping, facility services, vendors, and contractors.
• Monitor office supplies, pantry stock, cleaning materials, and operational needs.

Staff supervision

• Supervise receptionists, hostesses, office boys, cleaners, housekeeping staff, and other support personnel.
• Monitor attendance, punctuality, grooming, discipline, and performance; prepare duty schedules and assign responsibilities.
• Train staff on customer service, hygiene, hospitality, and company standards, and coordinate teams to resolve daily issues.

F&B and guest experience

• Oversee pantry, refreshments, and hospitality services; supervise beverage and snack service.
• Ensure food handling, hygiene, cleanliness, service presentation, inventory, and replenishment standards.
• Coordinate catering and VIP hospitality; maintain professional visitor handling, reception areas, meeting rooms, and client lounges.

Administration and reporting

• Coordinate with HR, Administration, Facilities Management, and other departments.
• Maintain operational records, staff schedules, and inventory reports; report maintenance, staffing, and operational concerns.
• Ensure compliance with company policies, hygiene standards, and safety procedures.

Candidate requirements

• Bachelor’s degree or diploma in Hospitality Management, Facilities Management, Business Administration, or a related field.
• 3–5 years of experience in Facilities Management, F&B Operations, Hospitality, Office Administration, or Branch Operations.
• Previous experience supervising reception, housekeeping, cleaning, or F&B service staff.
• Knowledge of hospitality standards, food hygiene, pantry operations, and facility maintenance.
• Leadership, communication, coordination, and problem-solving skills; able to supervise multiple teams independently.
• MS Office proficiency, professional appearance, and attention to detail.
• Experience in hotels, hospitality establishments, luxury sales galleries, corporate offices, or facilities management companies is preferred; UAE experience is preferred.