Associate Director

Role overview

Business growth and client relationships

• Develop a focused portfolio growth plan and identify, qualify, and convert opportunities through market engagement, tenders, referrals, and cross-selling.
• Maintain a disciplined opportunity pipeline and translate sector trends, client challenges, and evolving risk needs into commercially viable solutions.
• Lead pitches, proposals, presentations, scopes of work, fee structures, and commercial discussions.
• Build relationships across contractors, developers, consultants, investors, lenders, government-related entities, and other collaborators.
• Serve as a senior client contact, understand client priorities, provide practical advice, and manage communications, expectations, and concerns.

Project and commercial leadership

• Lead engagements from mobilization through completion, defining scope, objectives, deliverables, governance, resources, dependencies, and accountabilities.
• Coordinate specialist contributors across functions and geographies; monitor scope, budget, schedule, quality, and commercial commitments.
• Manage risks, issues, changes, and dependencies; review deliverables and close engagements while capturing lessons and follow-on opportunities.
• Own agreed revenue, retention, margin, and client-service outcomes; manage pricing, forecasts, project economics, resource deployment, and scope control.

Strategy and team contribution

• Contribute market insight and client feedback to strategy, portfolio planning, propositions, thought leadership, and go-to-market activity.
• Represent the business at client forums, industry events, and professional networks.
• Direct project teams, coach colleagues, share sector and commercial knowledge, and encourage consistent standards and continuous improvement.

Qualifications and experience

• A bachelor's degree or equivalent professional experience in a relevant field is essential.
• A related professional certification in construction, engineering, project management, risk management, or commercial management is preferred.
• Extensive experience in construction, infrastructure, engineering, professional services, insurance, risk advisory, consultancy, or a related field.
• Proven success winning business, growing client relationships, leading complex multidisciplinary projects, and engaging senior clients.
• Experience preparing proposals, scopes of work, fee structures, presentations, and executive-level deliverables.
• Experience across multiple fields, functions, or geographic markets and established sector connections are desirable.

Knowledge and skills

• Knowledge of commercial, contractual, operational, and risk challenges in construction and infrastructure projects, as well as business growth, client relationships, and project delivery.
• Understanding of financial performance, pipeline management, forecasting, and commercial decision-making.
• Strong leadership, client relationship, stakeholder management, communication, presentation, negotiation, report-writing, analytical, and decision-making skills.
• Collaborative, flexible, resilient, accountable, and professionally credible, with sound judgment and integrity.