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indeed

Assistant manager--Loyalty

Genius HRTech Dubai
Dubai, UAE
Full-time
Senior
Onsite
Discovered 3 weeks ago
B2B salesBusiness developmentPartner relationship managementSales pipeline trackingProposal and presentation preparationPartner onboarding

Full Job Posting

Role overview

Assistant Manager role focused on loyalty partnerships, sales growth, and gift card program operations for a retail conglomerate.

Sales and partnerships

  • Support sales and revenue targets across consumer, B2B, digital, and partner channels; identify corporate clients, aggregators, and distributors.
  • Prepare proposals, offers, and presentations; track the sales pipeline, account activity, and performance dashboards.
  • Manage partner relationships and support onboarding, documentation, and system setup.
  • Coordinate with Finance and Legal on contracts, invoicing, and compliance; monitor partner sales and recommend improvements.

Marketing and program operations

  • Coordinate campaigns and seasonal, tactical, and partner-specific promotions to grow gift card awareness and sales; track campaign effectiveness.
  • Support gift card issuance, redemption, reporting, reconciliations, product enhancements, launches, and loyalty and payment system integration.
  • Coordinate with Finance, IT, Customer Care, and Marketing to resolve operational issues and support smooth execution.

Analytics and reporting

  • Monitor sales, redemptions, breakage, and channel performance; provide insights and recommendations focused on B2B sales and growth.
  • Maintain dashboards and trackers and monitor market and competitor information.

Qualifications

  • Bachelor’s degree in business development, sales, or a related field.
  • 3–5 years of sales experience in retail, loyalty, or payments, with strong B2B sales and business development experience.
  • Good communication and presentation skills and ability to engage external clients.
  • Data-driven mindset and strong Excel and PowerPoint skills; CRM experience is a plus.

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