Assistant manager--Loyalty
Role Overview
Assistant Manager role focused on loyalty partnerships, sales growth, and gift card program operations for a retail conglomerate.
Key Skills for This Role
Full Job Posting
Role overview
Assistant Manager role focused on loyalty partnerships, sales growth, and gift card program operations for a retail conglomerate.
Sales and partnerships
- Support sales and revenue targets across consumer, B2B, digital, and partner channels; identify corporate clients, aggregators, and distributors.
- Prepare proposals, offers, and presentations; track the sales pipeline, account activity, and performance dashboards.
- Manage partner relationships and support onboarding, documentation, and system setup.
- Coordinate with Finance and Legal on contracts, invoicing, and compliance; monitor partner sales and recommend improvements.
Marketing and program operations
- Coordinate campaigns and seasonal, tactical, and partner-specific promotions to grow gift card awareness and sales; track campaign effectiveness.
- Support gift card issuance, redemption, reporting, reconciliations, product enhancements, launches, and loyalty and payment system integration.
- Coordinate with Finance, IT, Customer Care, and Marketing to resolve operational issues and support smooth execution.
Analytics and reporting
- Monitor sales, redemptions, breakage, and channel performance; provide insights and recommendations focused on B2B sales and growth.
- Maintain dashboards and trackers and monitor market and competitor information.
Qualifications
- Bachelor’s degree in business development, sales, or a related field.
- 3–5 years of sales experience in retail, loyalty, or payments, with strong B2B sales and business development experience.
- Good communication and presentation skills and ability to engage external clients.
- Data-driven mindset and strong Excel and PowerPoint skills; CRM experience is a plus.
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