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Assistant Housekeeping Manager

Hamilton Island
Queensland, AUS
Full-time
Mid · 1+ years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

ASSISTANT HOUSEKEEPING MANAGER – Reef View Hotel

Are you ready to take your hospitality career to the next level? An exciting opportunity has arisen for a passionate and experienced Assistant Housekeeping Manager to join our exceptional Reef View Hotel housekeeping team.

Why you’ll love working with us

Work with a skilled - close-knit team in a world-class luxury resort

Live in paradise -enjoy island living plus everyday essentials like a grocery store, school, gym, medical centre, post office, and even our own airport

Enjoy incredible perks - subsidised furnished staff accommodation, discounts on dining and island activities, ferry concessions and more

Real career progression – grow your skills with training and internal promotions across multiple departments on Hamilton Island

Your Role

  • As the Assistant Housekeeping Manager, you’ll lead and inspire your team, ensuring all guest rooms and suites meet the highest standards of cleanliness and comfort. This dynamic role combines hands-on leadership with vital administrative duties to ensure seamless departmental operations.

Where you’ll make an impact

Provide clear direction and support to the housekeeping team, maintaining exceptional standards of cleanliness and efficiency.

Collaborate with Front Office and Maintenance to guarantee rooms are guest-ready.

Oversee and implement effective maintenance programs.

Liaise with external contractors and suppliers to uphold hotel standards.

Respond promptly to operational challenges, including guest complaints, enquiries, and special requests.

Develop and deliver training initiatives to foster team growth and excellence.

Prepare staff rosters and manage labour costs in line with budget expectations.

Maintain robust cost-control systems for cleaning supplies, linen, and inventory.

Assist in recruitment, training, and performance evaluations, ensuring alignment with company values and standards of excellence.

To be successful, you will need

A minimum of 12 months’ experience as a supervisor in a hotel or similar environment.

Outstanding training, motivational, and leadership skills.

Meticulous attention to detail and a proactive approach to challenges.

A current open driver’s licence (preferred).

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

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