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Appointment Coordinator

Shugarman's Bath
Remote, USA
Internship, Temporary
Entry · 0+ years experience
Remote
Discovered 1 months ago
AsanaSlackCanvaCRMi360Hatch

Full Job Posting

Appointment Coordinator Overview

In this 100% remote program, you’ll receive both introductory and ongoing sales training designed to build a strong foundation in sales and customer service—skills that are valuable across many industries and career paths. In this role, you’ll gain hands-on experience managing high-volume outreach (200+ contacts per day), handling objections with confidence, turning prospects into customers, and closing sales. Just as importantly, you’ll develop strong communication skills and learn how to create a positive, professional experience for every customer. The goal of this program is to give you practical, real-world sales experience while building skills that can support long-term growth in sales, customer service, and many other business roles.

What are the Appointment Coordinator job duties?

  • Answer incoming calls and handle customer inquiries promptly and professionally.
  • Make outbound calls to follow up on leads, confirm sales appointments, and maintain customer engagement.
  • Assist customers via phone, text, and email, and accurately record their information in our systems.
  • Track and update customer information throughout the sales funnel to ensure accurate and effective management.
  • Engage with prospects to turn them into satisfied, repeat customers.

What will you gain?

Workforce Experience: Build confidence and familiarity with a professional office environment. Transferable skills: Improve your communication, time management, sales, and organizational skills. Technical tools: Gain hands-on experience with platforms like Asana, Slack, Canva, and CRMs. Professional development: Learn from department leaders throughout your internship. Team culture exposure: Discover how strong values, collaboration, and clear processes drive success in the private sector. Resume-boosting experience: Add real administrative projects and tools to your resume.

What is the length of time required for the program?

The program requires a minimum of 90 days, but you can stay for up to 180 days depending on your availability and eligibility.

What is the schedule like?

  • You’ll work a 37-40 hour week, across 5 shifts that vary each week. Weekdays: Earliest shift: 7:45 AM - 4:15 PM (Pacific Time) Latest shift: 10:45 AM - 7:15 PM (Pacific Time) Saturdays: 8:45 AM - 5:15 PM (Pacific Time) Sundays: 8:45 AM - 5:15 PM (Pacific Time)

What are the requirements and what skills are needed?

  • High School Diploma or equivalent is required.
  • A quiet, dedicated workspace at home is essential.
  • A reliable, high-speed internet connection is necessary for the role.
  • Must be available to work evenings and weekends as needed.
  • Must demonstrate punctuality and dependability in all tasks.
  • Ability to quickly learn and navigate multiple software platforms (e.g., i360, Hatch, Five9, Slack).
  • Strong verbal and written communication, with the ability to interact professionally with customers and team members.
  • Exceptional attention to detail, particularly for data entry tasks.
  • Ability to work efficiently and effectively under pressure in a fast-paced environment.

What is the work setting for this position?

100% remote

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