Analyste, Applications / Business Application Analyst

Role overview

Workplace

• The posting states that the position is 100% telework.

Responsibilities

• Gather, analyze, document, and manage business requirements.
• Improve business processes and service delivery; assess, recommend, and support technology solutions.
• Engage stakeholders and support testing, validation, and user acceptance.
• Support change management through communications, training, and adoption strategies.
• Support project delivery by identifying risks and managing dependencies.
• Analyze business data and metrics; maintain documentation and support governance and compliance.
• Optimize legal workflows and legal technology investments.

Qualifications

• Degree in Business Administration, Information Technology, or Computer Science, or CCBA, CBAP, PMI-PBA, or PMP certification.
• At least five years of experience in a law firm, professional services firm, or legal technology.
• Experience supporting enterprise software implementations and business transformation.
• Knowledge of requirements gathering, business process analysis and modeling, workflow analysis, and requirements management.
• Working knowledge of Microsoft 365, including SharePoint, Teams, Power Platform, and Copilot.
• Analytical, critical-thinking, problem-solving, communication, facilitation, stakeholder management, and customer-service skills.

Assets

• Experience with legal technology, document management systems, and Microsoft 365 is considered an asset; workflow solutions are also an asset.

Compensation

• Typical annual salary range is $95,000 to $110,000; the offer may vary based on location, knowledge, skills, experience, and equity considerations.

Benefits

• Benefits include health and wellness programming, insurance, a pension plan, training and career development, and access to an office gym.