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Analyste, Applications / Business Application Analyst

Fasken
Remote, CAN
Full-time
Mid-Senior
Remote
CAD 95,000–CAD 110,000
Discovered 2 weeks ago
Business requirements managementBusiness process analysis and improvementEnterprise software implementationBusiness transformationTesting and user acceptanceChange management and adoption

Full Job Posting

Role overview

Permanent Business Application Analyst position on the firmwide IT project management team.

Acts as a bridge between business stakeholders and technology teams, working with lawyers, legal professionals, vendors, business services, and IT staff.

The posting states the position is 100% telework and entirely from home.

Responsibilities

  • Gather, analyze, document, and manage business requirements against stakeholder needs and strategic objectives.
  • Evaluate and redesign processes to improve efficiency, effectiveness, and service delivery.
  • Assess, recommend, and support implementation of technology solutions.
  • Facilitate stakeholder collaboration, communication, and consensus.
  • Conduct testing, validation, and user acceptance activities to check solutions against requirements.
  • Support change management with communications, training, and adoption strategies.
  • Identify project risks, manage dependencies, and contribute to project outcomes.
  • Analyze business data and metrics, provide insights, and measure business outcomes.
  • Maintain business, process, and system documentation; support governance and compliance.
  • Optimize legal workflows and the value of legal technology investments.

Qualifications

  • University or college degree in Business Administration, IT, or Computer Science, or CCBA, CBAP, PMI-PBA, or PMP certification.
  • At least five years of experience in a law firm, professional services firm, or legal technology.
  • Experience with enterprise software implementations and business transformation initiatives.
  • Knowledge of requirements gathering, business process analysis and modelling, workflow analysis, and requirements management methods and tools.
  • Working knowledge of Microsoft 365, including SharePoint, Teams, Power Platform, and Copilot.
  • Analytical, critical-thinking, problem-solving, communication, facilitation, and stakeholder management skills; customer-service orientation.

Relevant technology experience

  • Experience with legal technology, document management systems, and Microsoft 365 is considered an asset; workflow solutions are also mentioned as an asset.

Compensation

  • Typical annual salary range is CAD 95,000–CAD 110,000; base pay depends on location, job-related knowledge, skills, experience, and internal and market equity.

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